New Home Consultant

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes operates in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

About the role

As a New Home Consultant, you will play a key role in guiding our customers through the home‑buying journey. You will showcase product features, floorplans, and designs to match each customer’s specific needs, serve as a trusted advisor, and collaborate with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities

• Convert visiting customers to new‑home communities into future homeowners.
• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships.
• Achieve monthly, quarterly, and annual sales and customer‑service goals with minimal supervision.
• Stay informed about market trends and competitors to maintain M/I Homes’ industry‑leading position.
• Educate potential buyers on M/I Homes’ offerings, community advantages, financing programs, and more.
• Act as the primary point of contact for homebuyers, providing support from the initial meeting to home closing.
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process.
• Maintain M/I Homes’ brand image by monitoring community appearance and home maintenance.

Requirements

• Associate’s degree preferred but not required; equivalent training in sales and marketing.
• Minimum 2 years of new‑home sales experience in the housing market with a demonstrated track record of success in sales volume and customer satisfaction.
• Goal‑oriented with ability to balance individual and collaborative teamwork.
• Exhibits adaptability, confidence, creativity, resiliency; self‑motivated and customer‑service oriented.
• Strong communication skills, including active listening, observation, negotiation, selling, and organizational abilities.
• Proficiency in computer skills and willingness to adapt to new technology.
• Weekend work required.
• Comfortable working outdoors in varying weather conditions.
• Must have a personal cell phone for business use and a valid driver’s license.
• Ability to demonstrate homes with multiple levels and varying stages of development.

Benefits

• Medical, dental, and vision insurance.
• Paid time off and paid holidays.
• Paid parental leave.
• Traditional and Roth 401(k) options.
• Profit‑sharing plan.
• Employee home purchase plan.
• Comprehensive benefits package that includes the above offerings.

M/I Homes is an equal‑opportunity/affirmative‑action employer (M/F/D/V). We maintain a drug‑free workplace and perform pre‑employment substance‑abuse testing.