New Home Consultant

Duties And Responsibilities

• Effectively manages sales generation by utilizing corporate marketing materials, model homes, local resources and realtor relationships.
• Show the community, lots and spec homes to prospects and realtors.
• Maintain buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and counters with specific alternatives.
• Guarantees a realistic, but satisfactory home building experience for the home buyer by proactively communicating to the home buyer during entire home building process.
• Communicates appropriate information to other M/I personnel (e.g., Production, Design Center, MIFC, etc.).
• Attends Buyer Builder Conference and Pre-Closing Walk-Through events.
• Show/walk lots and homes under construction with customers under contract.
• Community management (drive/walk through community to check on appearance, signage, maintenance status of homes).
• Visit homes under construction to check on status.
• Meets with construction personnel regarding issues/status of homes.
• Ensures fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so.
• Communicates results effectively to required stakeholders.
• Optimizes information flow by consistently and correctly utilizing Company systems which include but are not limited to CFT(Pivotal) and electronic mail.

Requirements

• Minimum Education: Associate's degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with at least one year of relevant course study including seminars and workshops in sales and marketing techniques and one to five years of related experience and/or training.
• Experience: Thorough knowledge of housing market in geographical locations.
• Skills And Abilities: Ability to interpret, analyze, and evaluate given information relative to selling techniques and potential homebuyer issues. Self-motivated with persuasive, enthusiastic and customer-service oriented personality and outstanding negotiation and organizational skills; detail-oriented aptitude. Outstanding verbal and written communication skills for high interaction with a variety of people inside and outside of the organization. Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others.