New Home Consultant

About the role

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. You will serve as a trusted advisor, showcasing our product features, floorplans, and designs to match the specific needs of each customer, and collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Responsibilities

• Convert visiting customers to new home communities into future homeowners
• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
• Achieve monthly, quarterly, and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
• Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

Requirements

• Associate's degree preferred but not required; equivalent training in sales and marketing accepted
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Exhibits adaptability, confidence, creativity, resiliency, and self-motivation
• Customer-service oriented
• Strong communication skills including active listening, observation, negotiation, selling, and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver's license
• Ability to demonstrate homes with multiple levels and varying stages of development

Work Conditions

• Weekend work required

Benefits

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Paid parental leave
• Traditional and Roth 401(k) options
• Profit sharing plan
• Employee stock purchase plan
• Employee home purchase plan