Jobs · Management · Indiana

New Construction Operations Manager

Apex Service Partners · New Haven, IN · 2 wk ago
ManagementFull-time

About the role

We are seeking a driven, people-focused New Construction Operations Manager to lead and support a growing division. This leader will oversee a team of supervisors and sales professionals while driving operational excellence across workforce planning, scheduling, project execution, team development, and overall business performance. This is an outstanding opportunity for a proven operations leader who enjoys building high-performing teams, creating accountability, improving processes, and delivering results. While experience in construction is helpful, we're ultimately looking for a leader with a strong background in managing people, operations, and performance in a fast-paced environment.

You're a leader who knows how to balance people, process, and performance. You enjoy building teams, developing leaders, solving operational challenges, and creating structure in fast-moving environments. Whether your background comes from construction, manufacturing, logistics, distribution, field operations, or another operational setting, you're energized by leading teams, improving outcomes, and helping businesses grow. If you're looking for an opportunity where you can make a meaningful impact, lead a great team, and help shape the future of a growing organization, we'd love to connect.

Benefits

We've built our reputation on quality workmanship, exceptional customer service, and a commitment to our employees. We believe great operations start with great leadership, and we're looking for a leader who can positively impact both our people and our performance. This role offers the opportunity to lead leaders, influence strategic decisions, shape operational processes, and play a key role in the continued growth of the business.

Responsibilities

  • Lead Operations & Performance: Lead daily operations across the division, ensuring teams are positioned for success.
  • Drive operational consistency, accountability, and process improvement initiatives.
  • Partner with leadership teams to achieve operational and financial goals.
  • Identify opportunities to improve efficiency, communication, and overall business performance.
  • Workforce Planning & Capacity Management: Forecast labor needs and develop workforce plans to support production goals.
  • Manage staffing allocation and resource utilization across teams and projects.
  • Monitor workload distribution, productivity, and operational capacity.
  • Ensure teams have the resources and support needed to execute at a high level.
  • Develop People & Culture: Directly lead a team of supervisors and sales professionals.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Coach, mentor, and develop future leaders within the organization.
  • Support recruiting, onboarding, retention, and employee development initiatives.
  • Drive Execution: Oversee scheduling, project timelines, and operational performance.
  • Partner with sales and field leaders to align customer commitments with available capacity.
  • Remove obstacles, solve problems, and help teams operate more effectively.
  • Ensure work is executed safely, efficiently, and to company standards.
  • Deliver Results: Monitor labor performance and key operational metrics.
  • Support budgeting and cost-control initiatives.
  • Identify opportunities to improve productivity and profitability.
  • Drive accountability around operational and financial performance.

Requirements

  • 5+ years of leadership experience overseeing people, processes, or operations.

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