New Client Specialist
Daniel Stark Injury Lawyers · Bryan, TX · 3 wk ago
On-siteEducation$15–$17/hrFull-time
What You’ll Do
- Evaluate incoming streams of leads with a sense of urgency
- Walk-ins, phone calls, texts, emails
- Gather critical information from potential clients (in person or over the phone)
- Develop a deep understanding of various injury cases
- Speak and listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
- Lead potential clients through the decision to hire our law firm with confidence
- Guide potential clients through the sign-up process for an effortless client experience
- Seamlessly navigate various channels of leads and software for prompt client assistance
- Organize appointments with new clients
- Draft, review, and mail letters as needed
- Able to maintain control of a conversation with kindness and professionalism in person and on the phone.
Requirements
- Bilingual (Preferred) but not required.
- Excellent communication skills, including speaking and writing.
- Caregiving and empathic personality.
- Customer service background is a plus.
- Two-year commitment with the department before transferring to another department.
- Spirit for competition
- Ownership mentality
- Desire for continuous improvement
- Outstanding writing abilities
- Tech competence
- Sales/Customer service background
Qualifications
- $15.00 - $17.00 + per hour based on experience and potential
- Medical, dental, vision, life, and supplemental insurance are available
- 401(k) plan; 4% company contribution match
- Gold’s Gym Membership Discount
- Organized team building
- In-office perks, including the good snacks, biweekly breakfast, unlimited coffee, tea, and more!
- Ongoing professional development and growth opportunities
- A paid day off to celebrate your birthday
- Generous PTO
Benefits
- Committed to top-tier office culture
- Invested in professional development and personal well-being
- High-performance environment where people genuinely want to get better, serve clients well, and support each other