New Business Intake Analyst

This role is open in Los Angeles, CA as well as Atlanta, GA and Charlotte, NC.

About the Firm

As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us recognition as one of the "100 Best Companies to Work For" for 27 consecutive years, reflecting our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is built on trust, reliability, and compassion.

About the Role

The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research, preparation of conflict reports, document preparation for storage, and related memoranda. The role involves data verification and data entry of client/matter information in Aderant, Intapp NBI Workflow, and other software systems used to open new clients/matters and assign client/matter numbers.

Responsibilities

• Perform conflicts of interest searches for new clients, matters, and laterals upon request.
• Conduct detailed, extensive research from multiple sources; analyze the corporate business structure and history of potential clients and adversaries.
• Process non-financial client and matter information change requests in compliance with firm policies.
• Perform database research to facilitate processing of change requests.
• Test and review new software systems.
• Maintain or update workflow, form, and notification design templates in intake software.
• Perform routine quality checks of data management: client, matter, parties, and black book conflicts data.
• Build, maintain, and deliver a professional customer service attitude and relationship with all internal and external customers.
• Verify uniqueness of client information and eliminate duplicates.
• Assist other departments regarding inquiries for client/matter data reports.
• Make efficient use of time to handle workload.
• Maintain the characteristics of a Top Echelon employee.
• Perform other related Conflicts Department duties as required by Manager.
• Aid with special projects.

Requirements

• Prior experience utilizing an automated intake workflow system.
• Prior new business intake or conflicts experience in a law firm environment.
• Bachelor’s degree or higher preferred.

Skills

• Conflicts analysis expertise with the ability to conduct thorough and accurate conflicts searches using legal databases.
• Advanced research, critical thinking, and analytical skills.
• Strong interpersonal skills, including oral communication skills and the ability to communicate detailed and complex information to personnel at all levels.
• Excellent written communication skills and the ability to draft and execute complex communications, including policies, procedures, and instructional documents.
• Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts of interest and conflicts resolution processes.
• Detail-oriented to ensure high levels of accuracy in data entry, document review, and identifying relevant conflicts.
• Ability to multitask and manage multiple complex projects and deadlines.
• Capable of executing priorities in a high-pressure environment.
• Adaptability to change in processes at any given time.
• Self-starter with the ability to work independently with minimal supervision and take initiative to identify, analyze, and resolve false positives without constant oversight.
• Strong service orientation and an ability to establish and maintain effective working relationships with internal customers, peers, office and firm management, and outside business partners.

Pay

The salary range for this position is $65,000–$75,000 and represents the firm’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will depend on a variety of factors, including the candidate’s experience and qualifications. This range is specific to the Los Angeles office and may not apply to other locations.