New Business Administrator

About the role

The New Business Administrator provides the administrative backbone for Classical Conversations MultiMedia's New Business Development team — onboarding instructors, managing vendor and travel payments, maintaining shared digital assets, and keeping teams in sync across every event and course change. This is steady, detail-driven work with clear processes and real ownership, ideal for someone who takes pride in doing things thoroughly and correctly. As you build fluency across CCMM's systems and workflows, you'll become the go-to expert the team relies on to keep new business operations running smoothly.

Responsibilities

• Instructor Readiness: Equip every new instructor to walk into their first course fully confident in the LMS and course materials, with a smooth, well-documented onboarding process.
• Payment Accuracy: Process travel and vendor payments with meticulous accuracy every cycle, ensuring vendors and team members are never left with a missed or incorrect payment.
• Systems Mastery: Build deep working knowledge of the Widen Collection, templates, and guides so the team always finds what it needs without recreating work.
• Cross-Team Precision: Keep New Business and Rhema Web perfectly synced on every event, course, and sponsor change, closing the loop on details others might miss.
• Consistent Communication: Deliver call projects and social media posts on schedule, maintaining a consistent, on-brand voice across every touchpoint.
• Instructor Relationships: Serve as the primary, dependable point of contact for instructor inquiries, building trust through clear and responsive communication.
• Process Documentation: Develop and refine templates, guides, and workflows that make the whole team's work more efficient and repeatable.
• Confidential Stewardship: Handle sensitive information with the professionalism and sound judgment the role demands, every time.

Minimum Qualifications

• High school diploma or equivalent required
• 2-3 years of administrative support experience required
• Demonstrated experience coordinating multiple priorities and deadlines
• CC Leadership experience preferred
• Intermediate proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, PowerPoint)
• Experience coordinating across multiple digital systems, with IT and outside vendors

Why You'll Excel In This Role

• Deep Systems Expertise: You'll develop mastery across CCMM's onboarding, payment, and digital asset systems — becoming the subject-matter expert your team turns to.
• Clear Standards: This role comes with well-defined processes and expectations, giving you the structure to do methodical, accurate work without guesswork.
• Room to Refine: You'll have the latitude to build and improve templates and guides, applying your eye for detail to make systems better over time.
• Steady, Predictable Rhythm: While priorities can shift, your core workflows — onboarding, payments, documentation — offer the consistency and orderliness you thrive in.
• Recognition for Precision: Accuracy is valued here; your careful, thorough work directly prevents costly errors for vendors and colleagues alike.
• Skill Deepening: You'll grow your proficiency across Microsoft 365 and CCMM's digital tools, continually sharpening your technical toolkit.
• Trusted Reliability: You'll become the dependable hub the New Business team counts on to keep everything running without disruption.
• Purposeful Impact: Every payment processed, instructor onboarded, and detail managed helps CCMM equip homeschooling families with Christian-centered curriculum — your precision quietly supports a much bigger mission.

Benefits

• Performance-based bonuses are available with tenure
• Matching 401k
• 2 weeks of paid vacation time prorated
• 8 hours of paid volunteer time/year
• 10 Paid holidays
• 1 Floating Holiday
• Tuition reimbursement
• Professional development
• Medical, Vision, Dental, Life insurance
• Employee Assistance Program

Pay & Schedule

Job Type: Full Time, Salary, Non-Exempt. Pay Rate: $35,000 - $40,000. Reports to: Director of New Business Development. Department: New Business Development. Location: Remote. Travel: Occasional travel required, up to 2 weeks annually (CCMM annual onsite meeting, other meetings, conferences, training, etc.).

Physical Demands & Work Environment

Climate-controlled workspace with reliable high-speed internet. Ability to sit at a computer workstation for extended periods (up to 8 hours daily). Color vision is required for reviewing charts, graphs, and visual presentations. Ability to lift and carry up to 25 pounds occasionally. Fully remote role requiring a reliable, climate-controlled home workspace with high-speed internet. Occasional travel (up to 2 weeks annually) for team meetings, training, and the CCMM annual onsite meeting.