New Accounts Lead Teller (40 Hours)-Taylorsville

About the role

Zions Bank seeks to find the best candidates who are enthusiastic about client engagement and the banking industry. They offer a chance for growth and exposure to retail leadership.

Responsibilities

• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• Resolve client concerns through direct personal action, or by referring clients to an alternative bank department resource.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with branch management team.
• Perform cash transactions and accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
• Perform other duties as assigned.

Qualifications

• A high school diploma or equivalent and 2+ years’ experience in teller, new accounts, loan processing, consumer lending, sales or other directly related experience.
• Previous experience in a financial sales representative oriented role preferred.
• An equivalent combination of education and experience may meet qualifications.
• Ability to cross-sell and refer bank products based on clients’ needs.
• Solid mathematical, problem-solving and negotiation skills to support standard banking products, services and transactions including balancing.
• Solid knowledge of all retail banking products and services.
• Proven customer service, relationship building, interpersonal and communication skills, both verbal and written with strong attention to detail and time management.
• Solid knowledge of all retail banking products and services.
• Proficient in basic computer skills.
• Basic knowledge of consumer lending applications a plus.

Pay

The pay is competitive in line with work experience.

Schedule

The work schedule is Monday-Thursday 9am-5pm, Friday 9am-6pm.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products