Neuroscience Account Manager (Psychiatry) - Allentown, PA

About the role

Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on developing and commercializing novel therapies for high unmet medical needs. The Neuroscience Account Manager will join an innovative, high‑performance sales organization, reporting to the Neuroscience District Sales Manager, and is responsible for exceeding established goals by delivering real value to customers through differentiated products and services.

Primary Responsibilities

• Execute and promote products in alignment with sales strategy within the assigned territory.
• Collaborate frequently with the District Sales Manager to respond to day‑to‑day sales and strategy direction related to product promotion activities.
• Analyze the local market, develop, execute, and monitor performance to maximize appropriate product use in the defined territory.
• Maintain a high and current level of product, disease, competitive, and market reimbursement knowledge.
• Determine, implement, and monitor optimal resource allocation (budgets, time, etc.) within the assigned territory.
• Effectively and persuasively communicate relevant information to identified target audiences using advanced selling and negotiation skills.
• Identify, build, and leverage advocacy channels.
• Secure product access and reimbursement within institutional systems as needed.
• Manage travel and promotional budget.
• Fulfill all monitoring and reporting requirements, including expenses and call reporting, using approved systems and processes.
• Maintain full compliance with all laws, regulations, and Vanda policies.
• Meet and comply with reasonable industry‑standard credentialing requirements of healthcare providers, customer facilities, and state/local governments.
• Participate in additional, ad‑hoc projects as needed.

Education & Experience Requirements

• BS or BA with a GPA greater than 3.0.
• Minimum 3 years of pharmaceutical sales experience preferred (candidates lacking this may be considered for an “Associate” role).
• Atypical antipsychotic experience and/or orphan drug experience preferred.
• Specialty experience in psychiatry, bipolar, depression, CNS, or pain management considered a plus.
• Reimbursement experience preferred.
• Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory preferred.
• Valid driver’s license and a clean driving history.
• Self‑starter, goal‑ and results‑driven with a proven track record of above‑average results.
• Hunter mentality with the fortitude to sell and compete.
• Strong relationships and knowledge of the territory preferred.
• Ability to travel (including overnights); out‑of‑territory travel to HQs, training, and sales meetings may be required.
• Work hours may include meetings scheduled outside of normal working hours.
• Must reside within the territory geography.

Performance Competencies

• Goal and results driven – proven record of above‑average results.
• Highly clinical, patient‑centric, and tactical with excellent interpersonal, verbal, and written communication skills.
• Ability to navigate complex markets and organizations.
• Outstanding work ethic and organizational skills.
• Dynamic, high‑impact individual with effective selling and presentation abilities.
• Ability to manage multiple priorities independently and make sound decisions.
• Ability to read situations quickly and adjust for roadblocks.
• Customer‑focused, self‑motivated, and computer proficient.
• Must possess and maintain a valid driver’s license and an acceptable driving record; able to operate a motor vehicle for local, regional, and occasional overnight travel.
• May occasionally require lifting and/or moving items up to 15 pounds.
• Ability to perform essential functions of the position, with or without reasonable accommodation.

Travel & Work Schedule

• Regular travel within the assigned territory, including overnight trips.
• Occasional out‑of‑territory travel to headquarters, training sessions, and sales meetings.
• Work hours may extend beyond normal business hours for meetings and events.
• Must reside within the territory geography.

Compensation & Benefits

• Base salary plus incentive compensation.
• Health insurance.
• Unlimited paid time off.
• Parental leave.
• 401(k) matching program.
• Car allowance.
• Additional employee benefits.