Networking Manager

About the role

ViaPath is currently seeking a Network Infrastructure Manager to join our team. Responsibilities will include managing the staff and overall activities associated with ViaPath network infrastructure deployment and operational readiness. This is a hybrid based position located at the ViaPath office in Dallas, TX.

Responsibilities

• Manage a group of network engineers and plan, execute, and deliver wired/wireless network solutions to customers
• Define complex project plans including scope, budget, and schedule and execute tasks to achieve goals
• Generate and manage SOPs for smooth business operations
• Identify gaps in process and remediate as necessary
• Monitor network performance, troubleshoot, and resolve network issues, and inform users of network problems
• Support network availability, upgrades, and problem resolution
• Work in collaboration with other departments and teams for implementations and changes to network infrastructure
• Provide regular reporting updates to senior management on the planning and execution of network infrastructure installs, upgrades, remediations, and break/fix
• Establish positive team relations through effective communication and ongoing support
• Serve as a mentor and point of escalation for members of the team
• Manage leadership/administrative functions including PTO approval, performance reviews, counseling, work calendar, training coordination, budget creation/tracking
• Responsible for identifying and implementing process improvements
• Drive a high-performance culture and environment by continued development of a disciplined, detailed, and structured team

Qualifications

• Bachelor's degree in related field preferred; equivalent years of experience will be considered
• 5+ years of experience in Enterprise network level design and architecture to include a minimum of 1 year of leadership/management experience
• Experience in enterprise network infrastructure engineering and working knowledge of Fortinet, Ubiquiti, Cisco network equipment
• Experience in troubleshooting network performance/availability issues and directing teams to resolve
• Advanced understanding of BGP, Spanning Tree, IPAM, DNS, DHCP, ACLs, IPSEC VPN, VLAN etc.
• Experience in creating SOP and training documentations
• Experience working in high stress support environments
• Ability to meet competing deadlines in a fast-paced work environment
• Strong analytical and logical thinking applied with an excellent attention to detail
• Strong interpersonal skills
• Strong verbal and written communication skills
• Comfortable presenting to senior leadership and customer business leaders
• Ability to motivate and lead a team

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs
• Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans; healthcare and dependent care spending accounts available
• Flexible Time Off (FTO) – Including vacation and sick time
• Company Holidays
• Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions
• Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available
• Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters
• Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services