Network Manager

About the Role

RL Canning is seeking an experienced Network Manager to provide technical leadership, oversight, and strategic direction for the Network Engineering team. This hybrid role, based in Chicago, IL, serves as a technical expert ensuring the reliable, secure, and efficient operation of enterprise network services. Responsibilities include design, implementation, maintenance, and support of LAN, WAN, network segments, VoIP, VPN, Internet, and Intranet environments.

Responsibilities

• Provide guidance, oversight, training, standards, and best practices to empower the HIS Network Services team.
• Supervise IT staff, including evaluating performance and setting performance goals.
• Work with the Network Information Officer to align IT roles and positions with the needs of the organization.
• Foster built-in quality within the Network Engineering team.
• Mentor IT staff by providing opportunities for professional growth via education in IT concepts, guidance, and hands-on training.
• Enforce standard operating practices within the IT Department, including excellent customer service, high-quality work, and thorough documentation of systems, changes, problems, and resolutions.
• Maintain current diagrams of the network infrastructure; ensure network infrastructure has optimal performance in accordance with standards.
• Lead in planning and design of solutions and explore solution alternatives; represent the Network Engineering practice perspective in architecture decisions.
• Work with customers, stakeholders, suppliers, and other team members to establish high-level network requirements, design, intent, and deliverables; help establish solution models and document network requirements.
• Establish critical network-related Nonfunctional Requirements such as reliability, security, recoverability, and scalability at the solution level; participate in the definition of others.
• Analyze and validate the economic impact of network design decisions and provide recommendations on budget and cost reduction efforts.
• Work with stakeholders to develop, analyze, and implement enabling network platforms.
• Work with the Security and Network Information Officer to plan and develop network strategic plans in support of upcoming business requirements, equipment upgrades, and new technologies.
• Serve as the product owner for all CCH computer network services, including local-area networks (LAN), wide-area networks (WAN), network segments, Voice-Over-IP (VOIP) services, VPN tunnels, and Internet and Internet/Intranet systems.
• Maintain and forecast budgets to include capital and operating expenses.
• Contribute to the support and success of the organization by providing technical expertise and the ability to determine, deliver, and maintain appropriately functional and scalable technologies and platforms necessary to support the organization’s growth and development.
• Perform other tasks as necessary to support and achieve business objectives.

Requirements

• Seven (7) years of network (LAN/WAN/VOIP) experience.
• Five (5) years of IT management experience in a health or hospital environment.
• Three (3) years of experience supervising and/or managing unified communications staff.
• Experience building and managing a Network Operations function related to monitoring and responding to alerts and the availability and performance of the enterprise network system.
• Experience and applied knowledge of network architecture, design, and delivery as it relates to Information Network Security and the overall design and architecture of the Network and Security Infrastructure.
• Experience and applied knowledge of VOIP and Unified Communications and how to enable network services to support this technology across the enterprise.
• Knowledge concerning all network technology including LAN, WAN concepts, wireless technology, VOIP concepts, and network architecture.
• Knowledge of trends, issues, and accepted best practices relevant to the position.
• Excellent analytical, critical thinking, negotiation, problem-solving, organization, and time management skills.
• Ability to prioritize, plan, and organize projects and tasks.
• Bachelor's degree or higher in a field from an accredited college or university.
• Willingness to travel as needed to support client projects and corporate responsibilities.

Why Join Us

• Cutting-Edge Innovation & Technology: Work with the latest technologies, contribute to ground-breaking projects, and stay at the forefront of advancements in the IT industry.
• Professional and Personal Growth: Access tools, resources, and support to enhance skills and unlock new opportunities for advancement.
• Collaborative & Inclusive Culture: Be part of a team where collaboration drives success, diverse perspectives are celebrated, and every voice is heard.
• Empowering Work Environment: Experience a sense of purpose where your contributions drive meaningful results for projects and clients, with recognition of your potential and growth.

Benefits

• Comprehensive health insurance (medical, dental, vision).
• Short-Term Disability Insurance.
• Accidental Death & Dismemberment (AD&D) and Life Insurance.
• 401(k) retirement savings plan with employer matching.
• Paid Time Off.
• Paid Holidays.

Pay

The US base salary for this full-time position is $140,000.00 to $155,000.00 annually, W2. The salary offered within this range will be influenced by factors such as work location, job-related skills, experience, and relevant education or training.