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Jobs · Information Technology · Arizona

Network Technician / Network Engineer Trainee (ISP / MSP / Infrastructure)

DakotaPro · Greater Phoenix Area · 2 wk ago
On-siteInformation TechnologyFull-time

JOB SUMMARY

Build a real career in networking — not just another technician job. DakotaPro is hiring a Network Technician who wants to grow into advanced networking and infrastructure roles. You’ll work on real-world ISP and business networks (firewalls, wireless, VoIP, switching), while gaining exposure to modern tools including AI-assisted troubleshooting and workflows. This is a hands-on role combining field work, support, and infrastructure — ideal for someone who wants to accelerate their technical skills and move toward engineering-level capability.

JOB DESCRIPTION

DakotaPro is seeking a Network Technician for a hands-on role supporting business and ISP infrastructure. This position combines field work, customer support, and network operations. This is not an entry-level or siloed role. You will install, troubleshoot, and support real-world networking systems while developing the skills needed to grow into more advanced technical positions.

What You’ll Do

  • Install and maintain firewalls, switches, wireless radios, and VoIP systems
  • Perform structured cabling and equipment installations
  • Troubleshoot network and connectivity issues
  • Support customers via phone and ticketing system
  • Document work and contribute to internal knowledge
  • Participate in on-call rotation after training

Technologies You’ll Work With

  • Networking (TCP/IP, routing, switching, VLANs)
  • Wireless and fixed wireless ISP systems
  • Firewalls and security appliances
  • VoIP platforms
  • Network monitoring and MSP tools
  • AI-assisted troubleshooting and workflows

Why This Role

  • Exposure to real production networks (not just helpdesk work)
  • Direct mentorship and technical growth
  • Hands-on experience across multiple technologies
  • Opportunity to build toward Network Engineer–level skills

Requirements

  • Required: CompTIA Network+ or equivalent knowledge (CCNA even better!) 1–3 years of technical experience (IT, telecom, networking, or similar)
  • Strong troubleshooting and problem-solving ability
  • Mechanical aptitude and comfort with tools
  • Clear written and verbal communication
  • Valid driver’s license with good driving record
  • Ability to pass background screening

Physical & Field Requirements

  • Work safely at heights and on ladders
  • Lift 35 lbs unassisted
  • Hike desert terrain carrying equipment (:2 km)
  • Work outdoors in Southern Arizona conditions

Preferred (Not Required)

  • Experience with MSP or ISP environments
  • Familiarity with Ubiquiti, MikroTik, or Cisco Wireless or VoIP experience
  • Cabling experience
  • Strong desire to build a long-term career in networking

Benefits

  • Competitive pay based on experience
  • Health insurance
  • Paid Time Off and holidays
  • 401(k)
  • Technical training and certification support
  • Career growth opportunities
  • Company-provided home internet (where available)

Company-provided home internet (where available)

This role is ideal for someone who wants to move beyond basic IT work and build a serious career in networking, infrastructure, and modern technology.

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