Network Technician II

Department: IT - Network Management

Starting compensation: $20.00 per hour

About the role

Completes routine planning, installation, maintenance, inventory, programming and recovery efforts of network cabling, hardware, and associated equipment to maintain data and telecommunication technologies.

Future responsibilities will include telephone system administration, equipment quoting and purchasing, card access systems, and related tasks.

Responsibilities

• Provides technical support for network fiber circuits
• Reports and documents network fiber, usage, and/or signal conduit routes
• Analyzes and troubleshoots routine network cabling, hardware issues, user requests, and reports utilizing established diagnostic resources under direct supervision
• Reviews and provides network maintenance enhancements
• Writes, reviews, and updates network installation documentation to meet specific operational requests
• Schedules logistics and secures resources for work order responses and specified institutional networking projects and updates to ensure adherence to timelines and quality expectations
• Installs, configures, maintains, replaces, and monitors routine network cabling, hardware, and system security components
• Communicates and coordinates with customers on planned installation or emergency recovery activities

Requirements

• 2 years of related experience
• Associate's Degree or equivalent experience
• Ability to lift and carry 50 pounds, climb ladders, interpret color codes, use power tools
• Ability to work independently and in a team environment

Preferred Qualifications

• Microsoft (Outlook, Word, Excel, Teams)
• Axis Communications software
• Milestone XProtect Smart Client
• Atlassian Jira Service Desk