Network Technician

About the role

The Network Technician position at Arcticom, LLC is based in Anchorage, AK. This role involves installing and terminating cabling, deploying and configuring IP security cameras, setting up and calibrating video teleconferencing equipment, and providing end-user training and Tier-2 technical support.

Responsibilities

• Install and terminate Cat5e/6/6a cabling, fiber, and associated infrastructure for cameras, access control, and VTC endpoints.
• Mount and configure IP security cameras (fixed, PTZ, thermal, etc.) and integrate with Video Management Systems (VMS).
• Deploy and program access control systems (door controllers, readers, biometrics, electrified hardware).
• Set up and calibrate video teleconferencing equipment (cameras, microphones, displays, room panels) for platforms such as Zoom Rooms, Microsoft Teams Rooms, Cisco, Poly, and Crestron.
• Integrate all devices onto the network with proper IP addressing, VLANs, QoS, and PoE configurations.
• Diagnose and resolve connectivity, performance, and interoperability issues.
• Support IT and RF projects including network infrastructure upgrades, wireless LAN deployments, point-to-point microwave links, two-way radio systems, antennas, and RF cabling.
• Perform site surveys, RF coverage testing, preventive maintenance, firmware updates, and documentation (as-builts, cable maps).
• Provide end-user training and Tier-2 technical support.
• Participate in on-call rotation for after-hours support and emergency response.

Requirements

• Education: High school diploma required. Associate’s or Bachelor’s degree in IT, Electronics, Telecommunications, or related field preferred.
• Experience: 3+ years of hands-on experience installing and supporting IP cameras, access control, video conferencing, and/or RF/wireless systems.
• Skills: Solid knowledge of IP networking (TCP/IP, subnets, VLANs, routing, switching, PoE); experience with RF fundamentals; proficiency with tools: cable certifiers, tone generators, OTDR, multimeters, RF power meters, and basic power tools; ability to read blueprints, schematics, and RF site plans; strong troubleshooting and problem-solving skills in hybrid IT/RF environments.
• Knowledge: Manufacturer certifications (Axis, Bosch, LenelS2, Crestron, Cisco, Poly, etc.); CompTIA Network+, Security+, or CCNA; RF/Wireless certifications (CWNA, etc.); experience with wireless controllers, two-way radio systems (Motorola), or microwave backhaul.

Qualifications

• Valid driver’s license and clean driving record.
• Commitment to safety, quality, and customer satisfaction.

Supervisory Responsibilities

This position will not have supervisory responsibilities.

Necessary Physical Requirements

• Able to lift up to 50 lbs, work at heights (ladders, rooftops, towers), and in confined spaces.
• Able to work indoors, outdoors and in active construction environments.
• Regularly required to stoop, kneel, and bend during work.
• Able to sit for extended periods along with periodic standing and walking short distances.
• Proficiency in using standard office equipment, including keyboards and computers.
• Ability to hear in a typical office environment.