NETWORK SPECIALIST( SUBSTITUTE POOL)

Barstow Community College is an open-access, comprehensive two-year institution serving a diverse student population in the Mojave region of San Bernardino County, California. The College’s campus is located in the City of Barstow, California, situated in California’s high desert, between Los Angeles, California and Las Vegas, Nevada. Established in 1959, the Barstow Community College District (BCCD) encompasses a vast service area, stretching from the Nevada border on the East to Kern County on the West, and from Inyo County in the North to the San Bernardino Mountain range in the South. BCCD serves the communities of Barstow, Lenwood, Newberry Springs, Daggett, Yermo, Hinkley, Ludlow and Baker. The institution also maintains a satellite learning center at the U.S. Army National Training Center in Ft. Irwin, California, which serves military personnel and their families.

About the role

Barstow Community College is committed to providing an equitable, accessible, and affordable education to its diverse student body, including local, military, distance education, and historically marginalized student populations. Through a variety of high-quality and comprehensive degree, certificate, and job skills training programs, we provide holistic student support with clear and diverse educational pathways that provide students with life-long learning and networking opportunities, critical thinking skills, and success in a globalized world.

Responsibilities

• Designs computer networks that integrate data communications to, from, and within the College.
• Develops specifications and functional requirements for networks including those for administrative and institutional use.
• Administers, implements, and maintains the network including operations planning and design, work order generation, moves, adds, changes, fault prediction, trouble detection/correction, traffic measurement, circuit analysis, path testing, and general maintenance.
• Directs and configures, installs, and maintains directory structures, security, and applications software.
• Survey users to determine the common applications and variety of software.
• Perform a variety of functions related to the development, implementation and maintenance of district non-instructional web sites.
• Covers all network users, e.g., computers, printers, modems, cabling, peripheral communications equipment, servers, routers, and hubs.
• Coordinates, allocates, and monitors memory usage of the network, network printing, and network technical resources.
• Researches, determines, defines, and proposes changes and upgrades to network infrastructure, operating systems, and applications.
• Diagnose and resolve complex network hardware and operations problems, including connectivity, internet access, email, and file servers.
• Works with staff, vendors, and independent contractors to identify and resolve problems.
• Facilitates processes that lead to recommendations on hardware and software products to be used on networked servers.
• Establishes protocols and procedural controls for operation of the network systems.
• Performs daily backup to the network servers.
• Participate with applications developers and programmers as necessary to design custom programs and access.
• Responds to help desk tickets, incoming calls, walk-ins, and emails regarding network systems related hardware and software problems and provides follow-up support.
• Maintains security tools to reduce the risk of a security breach and improve efficiency of the network security infrastructure.
• Troubleshoots malware, ransomware, phishing, and other viruses.
• Conducts IT security training to employees and students.

Requirements

• A bachelor’s degree in computer science or a related field plus three (3) years of related experience or equivalent combination of education and experience.

Skills

• Computer based local and wide area networks.
• Network operations through multiple servers.
• Integration of data and tele-communications.
• Principles and practices of data processing and systems administration.
• Network components.
• Basic programming.
• Network troubleshooting and diagnostic techniques.
• Project management, asset management, and change control processes.
• Research techniques to solve technical problems.
• Interpersonal skills using tact, patience, and courtesy.
• District organization, operations, policies and objectives.
• English usage, grammar, spelling, punctuation, and vocabulary.

Benefits

• Comprehensive health and welfare package which includes medical, dental, vision, life insurance, and income protection.
• Current employer contribution not to exceed $21,000 per year.
• Employee will receive 8 hours of sick leave and vacation per month, plus 17 paid holidays per year.
• Position is within the CSEA Bargaining Unit and subject to Association dues.
• Classified staff serve a probationary period of six months.