Network Specialist

About the role

The Network Specialist position at UW Information Technology (UW-IT) is essential and 100% on-site. The salary range for this full-time position is from $76,788.00 to $124,776.00 annually.

Responsibilities

• Independently perform complex installation, troubleshooting, maintenance, and repair activities for all UW communications activities.
• Share technical expertise and provide support for Campus telecommunications and data networking installation and maintenance.
• Help in coordinating all facilities issues, as they relate to installation activities.
• Provide supervision, coordination and/or support functions/expertise for on-site technical and operational support staff.
• May direct the work of other technical and operational support staff.
• Help in developing procedures for coordination of all aspects associated with installation activities and provide on-site technical assistance for peers and customers alike.

Requirements

• Bachelor’s degree in Communications, Data Networking, Computer Science or related field.
• Two years of experience with basic digital telephony concepts; experience troubleshooting digital switching and/or digital transport problems.
• Experience working with communications service providers to troubleshoot digital transport and switching services, and with clients and support staff to resolve network-related problems.
• Experience with service coordination and problem resolution in a communications network environment.
• Working knowledge of Ethernet link layer protocols, standards, and practices for both LAN wiring and campus plants.
• Experience working with customers to troubleshoot connectivity problems.
• Experience working with communications service providers to troubleshoot digital transport and switching services, and with clients and support staff to resolve network-related problems.
• Working knowledge of database and spreadsheet applications (such as Access, Microsoft Word, Excel, and Google Sheets).
• Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.
• Ability to work with minimum supervision, both independently and as part of a team.

Qualifications

• Minimum Qualifications: Bachelor’s degree in Communications, Data Networking, Computer Science or related field; two years of experience with basic digital telephony concepts; experience troubleshooting digital switching and/or digital transport problems; experience working with communications service providers to troubleshoot digital transport and switching services, and with clients and support staff to resolve network-related problems; experience with service coordination and problem resolution in a communications network environment; working knowledge of Ethernet link layer protocols, standards, and practices for both LAN wiring and campus plants; experience working with customers to troubleshoot connectivity problems; experience working with communications service providers to troubleshoot digital transport and switching services, and with clients and support staff to resolve network-related problems; working knowledge of database and spreadsheet applications (such as Access, Microsoft Word, Excel, and Google Sheets); demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities; ability to work with minimum supervision, both independently and as part of a team.
• Preferred Qualifications: Experience working with Junos OS and Aruba Airwave; a professional designation of CCNA.