Network Specialist 4 - Altus AFB

About the role

Join a collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. This is an opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. We are driven by our core values of agility, expertise, and trust, with open and transparent communication with senior leadership as well as local office management.

Responsibilities

• Survey Reports measurement results in actionable form to more senior personnel and management.
• Conduct surveys, inspections, tours, etc. of client sites, as required.
• Install, configure, and maintain network services, equipment, and devices.
• Work closely with field engineers to simulate expected system level performance and provide quick feedback on potential improvements.
• Assist senior network engineers to identify and resolve network security issues.
• Support network designs for each SLA classification.
• Support design documents for small projects and in support of large programs.
• Assist Senior Engineers in preparation of Designs, including: Narrative Design Documents, Systems Designs, Subsystem Designs (CAD / Panels / Layouts / Wiring / Hardware / Communications).
• Preparation of Specifications, Perform QA/QC and technical reviews of designs.
• Comment Resolution.
• Review / Approval of test plans (Safety / Risk / Manufacturability).
• Author test plans.
• Lead / supervise testing activities.
• Author testing / commissioning procedures.
• Preparation of test reports.
• Commissioning of deployed systems.
• Development of test fixtures and simulation devices.
• Generates standard PITCO plans and procedures.
• Troubleshoot and debug complex network problems and recommend operational efficiency improvements.
• Preventative maintenance (software/hardware/firmware upgrades) including security updates, performance upgrades and scheduled maintenance.
• Originate and submit maintenance plan and provide rollback plan.
• Serves as backup for team members during paid time off.
• Perform hardware / software upgrades and replacements on existing systems.
• Requires ability to support 24/7 on-call schedule.
• Documents the crucial working procedures and troubleshooting of network operations.
• Employs moderate understanding of network administration as related to business operations.
• Assists team members in identifying and resolving basic/moderate Network/Telecom issues.
• Interprets and analyzes results versus established benchmarks and goals.
• Works with project managers to meet expectations for Network tasks.
• Completes project tasks and assignments to meet project deadlines.
• Contributes to own team and closely related teams through quality and accuracy of output.
• Performing research on available technologies and products as needed by Operations or Project managers.

Requirements

• High School Diploma with 12+ years of experience with installation, troubleshooting and/or testing of electronic security systems; or Associates with 10+ years of experience; or Bachelor's Degree with 7+ years experience; or Master's Degree with 5+ years experience.

Technical Skills

• Understanding of ITIL (Information Technology Infrastructure Library) concepts.
• Understanding of security issues and implications for network solutions.
• Knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's network infrastructure and services.
• Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.

Communication Skills

• Strong oral, technical writing, and presentation skills.
• Ability to build productive relationships with team members, clients and other network/system stakeholders.
• Ability to establish working relationships with others outside area of expertise.

Behavioral Skills

• Ability to balance high quality standards with schedule pressures in a demanding environment.
• Must be a resourceful, self-starter, flexible, pro-active, solution-oriented, and customer-oriented.

Preferred Experience

• Reading network and connectivity schematics and plans.
• Network system startup, configuration, and calibration.
• Testing and troubleshooting.
• Use of basic electrical and machinist hand tools.
• Use of testing, calibration, or industry-specific tools and software (spectrum analyzer, cable tester, Alignment tool).

Tools/Software

• Ticketing and monitoring toolsets.
• Knowledge of one or more IT/Network platforms, such as: Cisco, Aruba, Juniper, or Arista.
• Standard Network Software (Visio, Wireshark, Putty, CLI, etc).
• Knowledge of Cybersecurity and STIG applications to network systems.

What we offer

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.
• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for Consultants that can address questions around benefits and other resources.
• Certified Career Coach.

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.