Network Specialist 2, Full Time

Responsibilities

• Provides analysis, diagnosis, installation, setup, configuration, testing, maintenance, monitoring, and resolution of complex computing environment including hands on operations of hardware, software and applications for Jackson Health System including all remote sites.
• Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken until final resolution.
• Creates root cause analysis and assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
• Collaborates with LAN and Network Engineers to ensure efficient operation, stability, and security of the JHS computing environment.
• Communicates application problems and issues to key stakeholders, including management, development and engineering teams, and end users.
• Serves as the client environment representative for Active Directory, managed anti-malware, patch management, client device encryption, Network Access Control and other utilities that affect the client environment.
• Provides guidance and/or instruction to junior staff members.

Requirements

• Generally requires 3 to 5 years of related experience.
• Bachelor's degree in related field is preferred.
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.
• Valid license or certification is required as needed, based on the job or specialty.

Qualifications

• Physical Requirements: Sedentary in nature and requires sitting for extended periods of time. May require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds.
• Environmental Conditions: Fast-paced environment with occasional high-pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office.

Skills

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Benefits

• Equal Opportunity Employer.

Pay

• N/A

Schedule

• Full-Time