Network Services Director

Who We Are

Farm Credit Bank of Texas is a $42.2 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation’s capital markets. While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. We deliver competitive compensation, generous health and wellness benefits packages, and a collaborative workplace culture.

Position Description

The Network Services Director is responsible for the leadership, strategy, architecture, security, and operational management of the Bank’s enterprise network services environment. This role leads a team of network professionals responsible for delivering reliable, secure, and scalable network infrastructure supporting critical business operations across the organization. Working as part of the Information Technology organization, the Director partners closely with infrastructure, security, application, and business teams to ensure network services align with organizational priorities and technology strategy. The role oversees network architecture, operations, automation, vendor management, roadmap development, budgeting, and service delivery while ensuring compliance with established controls and standards.

Day-to-Day Duties and Responsibilities

• Lead, mentor, and develop a team of network professionals responsible for enterprise network services and infrastructure operations.
• Assign and prioritize operational and project work to ensure resources are aligned with business priorities and service commitments.
• Oversee the design, implementation, security, and ongoing operation of enterprise network services and infrastructure.
• Serve as the senior escalation point for network performance, connectivity, availability, and security issues.
• Develop and maintain technology roadmaps for network services, ensuring alignment with business goals and enterprise architecture strategies.
• Establish, maintain, and enforce technical standards, operational procedures, and documentation requirements.
• Maintain ownership and accountability for assigned IT services, including service performance, availability, and continuous improvement efforts.
• Evaluate and implement automation opportunities to improve operational efficiency, service reliability, and control effectiveness.
• Lead efforts to transition applicable infrastructure services to Infrastructure-as-Code and automation‑based management practices.
• Ensure compliance with internal controls, change management requirements, governance expectations, and security standards.
• Develop and manage budgets supporting operational requirements, lifecycle planning, and strategic initiatives.
• Provide status reporting and strategic updates to executive leadership, stakeholders, and business partners.
• Participate in Change Advisory Board activities and coordinate communication regarding infrastructure changes and service impacts.
• Monitor the health and performance of network infrastructure components and support preventative maintenance activities.
• Lead network architecture, security planning, capacity management, and modernization initiatives.
• Evaluate emerging technologies and vendor solutions to support innovation and long‑term operational effectiveness.
• Build strong relationships with internal customers and business partners to understand priorities and support business objectives.
• Collaborate across departments to ensure successful planning, implementation, and delivery of technology initiatives.
• Maintain oversight of technology inventories, service documentation, and operational reporting.

What You Bring To The Team

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field; or equivalent professional experience.
• Five (5) or more years of experience as a Network Engineer or similar infrastructure technology role.
• Ten (10) or more years of leadership experience managing network teams, infrastructure operations, or related technology functions.
• Experience leading enterprise network architecture, engineering, operations, and security initiatives.
• Demonstrated experience managing technology roadmaps, budgets, projects, and vendor relationships.
• Experience supporting highly available, business‑critical infrastructure environments.
• Strong leadership, coaching, mentoring, and employee development skills.
• Strong organizational, analytical, and problem‑solving capabilities.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to manage competing priorities while maintaining a focus on service quality, security, and operational excellence.
• Experience working collaboratively with technical teams, business leaders, vendors, and executive stakeholders.
• Preferred: Experience in banking, financial services, or other highly regulated industries.
• Preferred: Professional certifications in networking, security, cloud infrastructure, or related technologies.
• Preferred: Experience supporting multi‑site enterprise network environments.
• Preferred: Experience implementing infrastructure automation and Infrastructure‑as‑Code practices.
• Preferred: Experience leading cloud networking and hybrid infrastructure initiatives.
• Preferred: Experience with enterprise network security programs, controls, and governance frameworks.
• Preferred: Experience with strategic technology planning and infrastructure modernization efforts.

Technical Skills and Knowledge

• Cisco switching, routing, and firewall technologies.
• Fortinet SD‑WAN and network connectivity solutions.
• Cisco or Microsoft Voice over IP (VoIP) platforms.
• Cisco Identity Services Engine (ISE).
• Network vendor management and technology lifecycle planning.
• Cloud networking and cloud infrastructure management.
• Additional strengths: Network architecture, security, design, and operational management.
• Enterprise routing, switching, wireless, and connectivity solutions.
• Infrastructure monitoring, troubleshooting, and performance optimization.
• Network security principles, controls, and risk management practices.
• Technology governance, change management, and operational controls.
• Automation, scripting, and Infrastructure‑as‑Code concepts.

Benefits

• Competitive salary.
• Flexible health‑and‑wellness benefits.
• 401(k) plan with immediate vesting and generous employer contributions.
• Long‑term disability and life insurance.
• Vacation leave, sick leave, and paid holidays.
• Fertility benefit and parental leave plan.
• Volunteer time off.
• Professional development opportunities.
• Tuition reimbursement program.
• Physical fitness incentive plan.
• Employer matching gifts program.