Network/Security Operations Center Analyst

About the role

Using a mixture of new graduates and seasoned professionals to form an amazing team, the Network Operations Center / Security Operations Center (NOC/SOC) serves as the first line of defense against network disruptions and cybersecurity threats. The team identifies, investigates and resolves issues while minimizing business impact. This position is located at the Pantex plant near Amarillo, Texas and requires 100% on‑site work.

Responsibilities

• Interact positively with peers, other departments, internal/external customers, and vendors to identify operational issues.
• Work prolonged or irregular hours – 12‑hour rotating shifts (compensated by shift‑differential pay).
• Provide on‑site support for network and cyber infrastructure.
• Collect and review performance reports for various systems, reporting trends to senior technical personnel to help predict future issues or outages.
• Diagnose server or network alerts, events, or issues.
• Apply general understanding of Transmission Control Protocol (TCP)/Internet Protocol (IP) networking and server infrastructure.
• Understand common information architecture frameworks.
• Demonstrate general understanding and/or experience with information security and incident response.
• Understand disaster recovery plans and related technologies.
• Maintain general knowledge of common firewalls.
• Exhibit excellent time‑management and organizational skills, handling multiple concurrent tasks and projects with minimal supervision.
• Communicate effectively in oral and written form and address conflict constructively.
• Coordinate and collaborate across teams.

Minimum Requirements

• Bachelor’s degree in an engineering, science, or information‑technology discipline.
• Applicants without a bachelor’s degree may be considered based on a combination of at least eight (8) years of completed education and/or relevant experience.

Preferred Requirements

• Bachelor’s degree in Computer Information Systems or a related technical/engineering field.
• Prior help‑desk and/or field support experience.
• Prior NOC/SOC experience.
• Experience with Security Incident and Event Management (SIEM) tools.
• Familiarity with common Intrusion Detection/Prevention Systems (IDS/IPS) such as Snort, Cisco, Fortigate, Firepower.
• Experience with disaster recovery plans and related technologies.
• Server hardware experience (e.g., Cisco UCS, HP blade systems).
• Server administration experience with Linux and/or Windows.
• Prior server/network administration experience.
• Experience working in large, geographically distributed environments.
• Experience with monitoring tools such as SolarWinds, System Center Operations Manager, or similar.
• Operational analysis and development skills, including scripting to deploy DevOps solutions.
• Knowledge of packet analysis and packet‑capture tools.
• Working knowledge of large network and server infrastructures.

Schedule

12‑hour rotating shifts supporting a 24 × 7 × 365 operational environment with high uptime requirements.

Benefits

Pantex offers a comprehensive benefits package designed for total peace of mind, including:

• Comprehensive health coverage.
• Robust retirement planning options.
• Education reimbursement for continuous learning.
• Flexible work arrangements that support work‑life balance.
• Opportunities for professional growth within a mission‑driven organization.

Additional Information

• Requires a Department of Energy (DOE) Q clearance; all qualified candidates will be considered regardless of current clearance status. Ability to obtain and maintain a DOE Q clearance is mandatory.
• Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP), including a counter‑intelligence‑scope polygraph.
• Medical requirements may apply; candidates must pass a pre‑placement physical, drug screening, and background investigation.
• U.S. citizenship is required for security‑clearance eligibility.
• Pantex is a drug‑free workplace; random drug testing may be conducted without advance notice.
• Pantex is an equal‑opportunity employer and affirms affirmative action for individuals with disabilities and protected veterans.