Network Security Engineer

We need to output HTML fragment with sections: About the role? Actually we have "Who We Are" description, "Position Overview", "Specific Job Responsibilities", "Qualifications" (including Required and Preferred), "Perks". Also maybe "Benefits" etc. We must use

for section headings. Do not repeat job title as heading. No Job ID. Remove boilerplate. Keep all substantive info. We need to decide which sections to include based on content present. We have: - Who We Are (company description) -> could be "About the company" but heading list includes "About the role". Not exactly. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate. "Who We Are" maybe not needed? Could be part of About the role? But they said do not repeat job title as heading; we can include About the role as a heading and put company description there? Might be okay. However "About the role" is more about the role itself, not company. But we have Position Overview which describes role. Could map that to About the role. Or we could have separate sections: About the role (position overview), Responsibilities (specific job responsibilities), Qualifications (required and preferred), Skills (maybe part of qualifications), Benefits (perks). Pay and Schedule not present (except mention hybrid remote, some on-call). Schedule: they mention hybrid and mostly remote, some time in office, some on-call rotational. That's schedule info. So we can include Schedule section. Benefits: they list perks: start-up culture, competitive medical and dental benefits, other company-provided benefits, flexible PTO, professional development. That's benefits. Pay: not mentioned, so omit. We need to include sections only when posting has real specific content. So we will include: About the role (position overview), Responsibilities, Qualifications, Benefits, Schedule. We might also include Skills? Could be part of Qualifications. But we can keep Qualifications covering required and preferred. We need to use

• for any list of duties/requirements/benefits. So for responsibilities we should list each bullet as
• . For qualifications we can list required and preferred as separate lists maybe under subheadings? But we cannot add extra headings beyond

  . Could embed paragraphs with bold? But we should follow instruction: Use

  • for any list of duties/requirements/benefits. So we need to turn responsibilities into a list. Qualifications also a list (required and preferred). Benefits also a list. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep the details from the text. We need to be careful not to include boilerplate like EEO etc. Not present. We need to output only HTML fragment. Let's craft:

    About the role

    Position Overview: We are seeking a Network Security Engineer to join our Network team. This role will support the administration, implementation, troubleshooting, design, and ongoing improvement of our customers’ networks and security environments. The ideal candidate will have hands-on experience with network security technologies such as firewalls, Zscaler, Netskope, VPNs, routing, switching, or related technologies. Extensive experience with every platform is not required, but a strong networking foundation, practical troubleshooting ability, good communication skills, and a willingness to continually learn are essential. This position will work across a variety of operational and project-based activities, including customer requests, incidents, service tickets, troubleshooting, implementations, migrations, upgrades and changes, and technical projects. Because the role supports multiple customers and environments, the successful candidate must be able to communicate effectively, manage competing priorities, adapt to different technical requirements, and see issues through to resolution. This position is hybrid and mostly remote in nature, but may require some time in office (Downtown Salt Lake City) for troubleshooting, updating, and replacing network equipment; client visits as required, etc. Some time on-call is required, but this will rotational and not extensive.

    But schedule info we might move to Schedule section. However About the role includes schedule mention; maybe we keep schedule separate. Let's extract schedule: hybrid and mostly remote, some time in office (Downtown Salt Lake City) for troubleshooting, updating, and replacing network equipment; client visits as required; some time on-call rotational not extensive. We'll put that in Schedule section. Thus About the role can be just position overview without schedule details. But we need to preserve all info; we can keep schedule details in Schedule section and not duplicate. So About the role will contain position overview excluding schedule specifics. Let's parse position overview text: It includes "This position is hybrid and mostly remote in nature, but may require some time in office (Downtown Salt Lake City) for troubleshooting, updating, and replacing network equipment; client visits as required, etc. Some time on-call is required, but this will rotational and not extensive." We'll remove that sentence for About the role and put in Schedule. Thus About the role paragraph: "We are seeking a Network Security Engineer to join our Network team. This role will support the administration, implementation, troubleshooting, design, and ongoing improvement of our customers’ networks and security environments. The ideal candidate will have hands-on experience with network security technologies such as firewalls, Zscaler, Netskope, VPNs, routing, switching, or related technologies. Extensive experience with every platform is not required, but a strong networking foundation, practical troubleshooting ability, good communication skills, and a willingness to continually learn are essential. This position will work across a variety of operational and project-based activities, including customer requests, incidents, service tickets, troubleshooting, implementations, migrations, upgrades and changes, and technical projects. Because the role supports multiple customers and environments, the successful candidate must be able to communicate effectively, manage competing priorities, adapt to different technical requirements, and see issues through to resolution." Now Responsibilities: list each bullet from "Specific Job Responsibilities". We need to break into items. The responsibilities paragraph is a long sentence with many items separated by commas and "and". We need to extract each duty as separate list item. Let's list them: - Support, administer, configure, and troubleshoot firewalls, Zscaler services, Netskope, VPN technologies, and related network security platforms, both internal and in customer environments - Work directly with customers to understand business and technical requirements, troubleshoot problems, evaluate potential solutions, and implement appropriate changes - Respond to and resolve service tickets, incidents, requests, and escalations involving network connectivity, firewalls, Zscaler, Netskope, and related technology - Serve as an escalation point for technical issues that require additional troubleshooting, analysis, or expertise beyond initial support - Support, configure, and troubleshoot firewall and network product environments to meet customer connectivity and security requirements - Participate in firewall, Zscaler, and Netskope implementation, migration, upgrade, replacement, and configuration projects - Assist with the configuration and maintenance of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Client Connector, and related services - Assist with the configuration and maintenance of the Netskope One platform including SASE, SSE, CASB, SWG, Private Access, Cloud Firewall, SD-WAN, and more - Support Zscaler and Netskope policies including URL filtering, firewall policies, SSL inspection, authentication, access policies, application access, traffic forwarding, connectivity, routing, DNS, DHCP, NAT, VPNs, authentication, traffic forwarding, SSL/TLS inspection, application access, VLANs, switching technologies, and policy enforcement - Configure and troubleshoot VPN technologies including SSL VPN, IPsec, Remote Access VPN, and Site-to-Site VPN connections - Review firewall logs, Zscaler logs, Netskope logs, packet captures, routing tables, traffic flows, error messages, and other diagnostic information to determine root cause - Assist with customer onboarding and changes to existing customer network and security environments, testing and validation of new configurations, and other changes prior to production deployment - Create and maintain firewall documentation, configuration records, troubleshooting procedures, implementation notes, and customer-specific technical documentation - Participate in incident response, problem management, and root-cause analysis activities as needed - Have the ability to manage multiple unresolved tickets, incidents, projects, and customer requests with assistance from other team members or technical resources as needed, both individually and in collaboration with team members - Assist engineers and analysts and with troubleshooting processes, technical methodologies, and network security best practices - Identify opportunities to improve network configurations, security controls, operational processes, troubleshooting methods, documentation, and customer experience - Maintain awareness of emerging networking and cybersecurity technologies, vendor platform changes, vulnerabilities, security capabilities, and industry best practices We need to ensure we keep all details. Now Qualifications: we have Required Qualifications and Preferred Qualifications. We'll make two sublists maybe under same section but we can just list all as bullet points, but we need to preserve distinction? Could keep as two paragraphs: Required Qualifications: list; Preferred Qualifications: list. Use
    • for each list. Let's extract Required Qualifications bullet points: - Hands-on experience with one or more network security technologies such as firewalls, Zscaler, Netskope, VPNs, secure web gateways, SSE/SASE platforms, proxies, or zero-trust technologies - Strong troubleshooting and analytical skills with the ability to methodically diagnose network and security issues - Working knowledge of routing concepts and protocols such as TCP/IP, BGP, OSPF, EIGRP, IS-IS, RIP, Static Routing, and SD-WAN - Working knowledge of LAN technologies including Ethernet switching, VLANs, Spanning Tree Protocol (STP), Port security, Link/port aggregation, and LAN and WAN architecture - Experience or familiarity with physical, virtual, and cloud firewall technologies - Understanding of firewall concepts including Security policies, zones and interfaces, objects and object groups, routing, NAT, VPNs, Application and Service policies, Logging, and traffic analysis - Knowledge or familiarity of VPN technologies including IPsec, SSL VPN, Remote Access VPN, and Site-to-Site VPN - Working knowledge of concepts including NAT (Source NAT, Destination NAT, and U-Turn/Hairpin NAT), DNS, and DHCP - Familiarity with authentication and identity technologies such as SAML, SSO, MFA, Active Directory, Entra ID, and SCIM - Ability to capture, analyze, and interpret network traffic using Wireshark or similar packet-analysis tools - Ability to interpret network and security logs, packet captures, routing information, error messages, and other diagnostic information - Ability to design and document network and related security solutions would be helpful - Strong customer-facing skills, including the ability to listen, evaluate requirements, ask appropriate questions, and clearly explain technical issues and solutions - Ability to communicate effectively with both technical and non-technical audiences - The ability to work both within a team environment and individual situations are required - Ability to work with multiple customers, environments, projects, incidents, and priorities simultaneously - Ability to manage time effectively and see incidents, requests, and technical issues through to resolution - Willingness and ability to learn new technologies and develop deeper expertise across networking and network security platforms Preferred Qualifications bullet points (list each): - Experience with one or more of the following technologies or disciplines is beneficial but not required: - Firewall and Network Security Platforms: Palo Alto Networks, Cisco ASA / Cisco Secure Firewall, Fortinet FortiGate, Check Point, Juniper SRX, SonicWall, Cisco Meraki, Sophos, WatchGuard, Microsoft Azure network security technologies, Amazon Web Services network security technologies - Zscaler Technologies: Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Client Connector, Zscaler Digital Experience (ZDX), Zscaler Cloud Firewall, Zscaler Data Loss Prevention (DLP), Zscaler traffic forwarding technologies, Zscaler API integrations and automation - Netskope Technologies: