Network Release Manager

About the role

Create release plans, test checklists or pre/post validation (Network and business applications), rollout trackers/schedules, coordinate contents of the release package, create roll-back and recovery plans, prepare release packages, manage & coordinate promotion/release into production, communicate release progress through success (or reasons for rollback), evaluate release management performance, manage & coordinate 'go/no-go' release decision making, facilitate, request to raise, and record change requests; and submit standard intake for PM, Info Sec., partners; business testers, and/or additional resources when appropriate. Manage/Coordinate/Facilitate Network team members, 3rd party vendors for releases, and business testers (when no PM).

Responsibilities

• Create release plans, test checklists or pre/post validation (Network and business applications), rollout trackers/schedules, coordinate contents of the release package
• Create roll-back and recovery plans
• Prepare release packages and manage/promote release into production
• Evaluate and communicate any expected impact to service levels due to release
• Manage & coordinate promotion/release into production
• Communicate release progress through success (or reasons for rollback)
• Evaluate release management performance based on established criteria (e.g., elapsed time, level of automation, percentage of successful on-time releases, etc.)
• Manage & coordinate 'go/no-go' release decision making
• Facilitate, request to raise, and record change requests; and submit standard intake for PM, Info Sec., partners; business testers, and/or additional resources when appropriate.
• Manage/Coordinate/Facilitate Network team members, 3rd party vendors for releases, and business testers (when no PM)
• Manage/Coordinate to the Project Assessment, network design, timelines, the budget, quotes execution, and change order requests
• Participation in the development of Project Plan in respect to Network solution delivery (with PMO when appropriate)

Qualifications

• University degree/college diploma or equivalent
• Key products and services, processes and controls for the designated business
• 5 - 10 years of demonstrated Network Release Project Management experience delivering fault tolerant data and voice network infrastructure solutions
• Hardware, Software, Services, and Support
• Project Management Professional Certification is desired (but not required)
• Superior Verbal And Written Communication Skills Are Required
• Understanding of the following is required:
• Cisco routers, Cisco switches, DNA Center, Cisco ICE /Aruba Clearpass, F5 Load Balancers, BT DNS/DHCP, Ixia (Anue), Ivanti (Pulse Secure VPN), Broadcom (BlueCoat) Proxy, Aruba Controllers CAPs, IAPs / WiFi, Checkpoint and Juniper Firewalls; Upgrading code and/or configuring 2960, 3650, 3750, 3800, 3900, 4500, C9300s, C9500s, C9600s, 5Ks, 77Ks, N9Ks, or similar model switches.
• Upgrading code and/or configuring 1800, 2800, 3800, and ASR1000, ASR1002 or similar model routers.
• Upgrading Checkpoint FWs, Junos OS code and/or configuring SRX 345, 650, 1400/1500, or current models
• Knowledge familiarity with BGP, OSPF, RIP, EIGRP, L3-7 switching, HSRP, VoIP and Multicast Carrier / Telco WAN technologies / MPLS, AVPN, SD-WAN, VPN, Broadband, 5G/LTE, Point-to-Point, SONET, OC3, DS3, T1, PRI, POTS (experience is required)
• Understanding of Network Tools (SPACE, STRM, Tufin, Lotus Notes (WorkTrack), ServiceNow CHG MGT, etc.) and ITIL standards as they relate to incident/problem/change management concepts are desired.
• Weekly timesheet/progress reports, project portfolio updates, and timely escalations on project obstacles to management
• Must have good working knowledge of Office (Word/Excel/PowerPoint), Microsoft Project, Visio, Outlook, SharePoint, Office 365, Skype for Business, and Network Tools.