Network Operations Specialist II

About the role

Seize your opportunity to make a personal impact as a Network Operations Specialist II at the XVIII Airborne Corps Hub and Spoke Mission Training Complexes. Tailor cutting-edge solutions to the unique requirements of our customer while contributing to challenging projects and growing a rewarding career.

Responsibilities

• Monitor and respond to hardware and software problems using a variety of testing tools and techniques.
• Install and configure network hardware and software.
• Provide network troubleshooting and support.
• Deliver technical support and training for end-users.
• Apply network protocols, architectures, and security measures such as VPN and IDS/IPS.
• Maintain and document the cybersecurity Risk Management process and operational security posture for MTC Training Enclaves and MTC Training Exercise Network.
• Back up file server data/disks.
• Perform minor to moderately complex server maintenance.
• Maintain current knowledge of relevant technology as assigned.
• Understand the OSI model for troubleshooting, layer 1 and 2 virtualization.
• Safeguard the network against unauthorized infiltration, modification, destruction, or disclosure.
• May serve as a task or team lead; not a people manager.
• Participate in special projects and perform additional duties as required to support customer requirements.

Requirements

• BA/BS in Computer Science or related technical discipline, or equivalent combination of education, certifications, training, or work experience.
• 3+ years of relevant experience; military and MTC experience preferred.
• Secret clearance required to start.

Skills

• Network troubleshooting and support principles, methods, and techniques.
• Routers, switches, patch panels, concentrators, terminals, and related network hardware and software.
• Desktop operating systems and applications.
• Diagnostic abilities to solve network technical problems in a large training complex network.
• Strong written and verbal communication; ability to work independently and in a team.
• System administration and networking principles including Windows 11, Windows Server 2022, and Linux.
• Analyzing network security architectures and creating network design diagrams with port, protocol, and service details.
• DoD and US Army IAVM tracking and reporting.
• Implementation of network cybersecurity best practices and remediation guidance for supported platforms.
• Cisco IOS, IOS-XE, and NX-OS; dynamic routing; fiber and module operations; GRE tunnel configuration; VLANs and trunking.

Certifications

• CompTIA Security+ (Baseline Certification) IAW DoD 8570.01-M required.
• Computing Environment Certification IAW DoD 8570.01-M required, IAT level II.

Schedule

Normal work schedule is 0730–1630; may require night or weekend work shifts depending on specific training event requirements.