Network Operations Specialist

Job SummaryOur client, a leading Financial Services Provider, is seeking a Network Operations Specialist to join their team. This position is a 24/7 "eyes on glass" real-time environment monitoring role, focused completely on tracking network health, prioritizing events, and collaborating with external vendors and cross-functional internal support teams. This is not a hands-on hardware engineering or high-level architecture role; it is a rapid-response, multi-tasking operations position. This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role. Core ResponsibilitiesAdminister and manage the day-to-day network operations of a large-scale global mixed-media network environment supporting mission-critical customer applicationsMaintain constant "eyes on glass" surveillance of the data network for connectivity issues, performance degradation, and systems anomalies across various data centersTrack, document, and manage system alerts and support tickets through swift resolution with external vendors and internal support networksAct actively on rapid response calls, successfully prioritizing incoming events in a highly intense, fast-paced multi-tasking environmentExecute carefully planned and created data network changes without performing physical infrastructure or hardware modificationsContribute meaningfully to regular agile team ceremonies, lead software/tool demos, and deliver progress presentations Required Skills & Experience (Must-Haves)Bachelor’s Degree in Computer Science, Information Technology, or equivalent relative field experience2+ years of software engineering, DevOps, or relative network operations experienceSolid background monitoring real-time production environments and dealing effectively with third-party telecommunication or IT vendorsDirect experience working within agile framework teams and participating in fast-turnaround response workflowsDemonstrated ability to quickly adopt, learn, and master new specialized cloud and network software technologiesStrong ability to multitask efficiently and prioritize high-visibility events under pressure without losing focus Preferred Skills & Experience (Nice-to-Haves)Practical experience working with market-standard observability tools like Riverbed or SolarWindsWillingness and capability to train extensively on specialized, in-house built software monitoring systemsComfort implementing tactical system solutions using automation, script tools, and modern software-defined security practicesFamiliarity with high-priority enterprise ticketing queues and rapid escalation matricesComplete comfort working regular second-shift hours and variable weekend monitoring rotations as required by the global network team Key Competencies & BehaviorsSecurity-First Attitude: Maintains an inherent baseline focus on infrastructure security, data integrity, and strict protocol adherence during shifts.Strong Communication: Exceptional verbal skills with the ability to confidently cross-collaborate with internal engineering units and external providers.Resilient Work Ethic: Demonstrates exceptional grit, dedication, and strict attention to detail during active "eyes on glass" monitoring intervals.Focused Operator Focus: Content with continuous system monitoring, real-time alert triage, and operational process loops without seeking high-level architectural design tasks. Work EnvironmentLocation: Fully RemoteExpectation: Hybrid (2nd shift, 2:00 PM – 11:00 PM ET. 1-hour lunch. Potential weekend rotation required). Compensation & BenefitsPay Range: The approximate pay range for this position is between $52.00 and $75.00 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offered About KellyMitchellAt KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. Marketing DisclosureBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy [142990]