Network Operations Analytics Engineer

About the role

Seeking a career with a sense of purpose, work life balance, and growth opportunities… There’s a place for you at Leidos!

At Leidos, we are committed to making the world safer, healthier, and more efficient through technology, engineering, and science. You would be a valued member of our global team providing services across civil, defense, health, and intelligence business lines.

Team member career development, flexibility, and well-being are priority and is supported by consistent leadership engagement, an experienced human relations staff, and numerous employee support programs.

Responsibilities

• Develop and implement data collection methods: Establish and execute processes to systematically collect key performance metrics throughout each supported mission.
• Champion operational procedures that improve data quality and collaborate with vendors to enhance existing tools.
• Conduct mission reporting: Independently refine customer reporting requirements and develop detailed mission reports that support operational objectives.
• Analyze ticket management data: Produce reports on trouble tickets, including creation, response, and resolution times, while identifying trends and categorizing issues to improve operational performance.
• Maintain network performance: Analyze bandwidth utilization, including peak and average consumption, and evaluate network performance throughout the mission lifecycle.
• Create and deliver comprehensive documentation of approved processes and procedures, establishing a repeatable framework for future mission support.
• Provide stakeholder engagement: Present recommendations, reporting, and technical findings to senior Government and military leadership to support operational decision-making.

Requirements

• Current DoD 8570 IAT Level II certification (CompTIA Security+, CCNA Security, CySA+, etc.)
• CCNA highly desired
• Experience with network management platforms and ticketing systems
• Database experience

Qualifications

• BS Degree and 8-12 years of prior relevant experience or Masters with 6-10 years of relevant experience
• Specific experience, education and training may be considered in lieu of degree

Skills

• Strong understanding of Network technologies
• Data Analytics
• Ability to work independently
• Develop process and data sets to meet program’s reporting requirements

Benefits

Leidos understands that there are many factors that contribute to a career decision, but pay and benefits are fundamental factors. Compensation: Very competitive, with a robust rewards and recognition program

Health and well-being: Comprehensive coverage with many programs (ex. HSA, FSA, Dental, Vision, 24/7 EAP) to ensure the well-being of you, eligible family members, and registered domestic partners.

Income Protection: Programs to help navigate life events: Company-provided Term Basic Life, Group Universal Life, Optional Dependent Life, Accidental Death and Dismemberment, and Business travel accident

Leave: Leidos is committed to work life balance, with competitive leave options.

Retirement: Leidos 401k plan, with company match determined by fringe benefit package

Employee Stock Purchase plan: 10% discount for all enrollees

Family Benefits: Center-based and in home back-up childcare, free access to Sittercity, and Dependent (Daycare)

Flexible Spending Accounts

Pay

Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.