Network Operations Administrator

About the role

The Network Operation Administrator works under the direction of a Principal Network Systems Administrator (PNSA) Supervisor who manages and oversees all aspects of work for the Enterprise Network. The Network Operation Administrator is responsible for ensuring that company networks align with business goals and objectives, problem-solving, and critical thinking.

Responsibilities

• Oversee an organization's computer systems or database networks to ensure proper maintenance and security.
• Apply information technology expertise to the employer's computer systems.
• Work with other network professionals and IT staff to update cyber security measures.
• Install and configure network equipment to update or fix hardware or software issues.
• Update virus protection software to keep data and communications protected.
• Maintain computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware.
• Monitor computer systems to improve network performance for computer systems and networks.
• Communicate networking issues to other employees and management, especially in training new users.
• Fix software and hardware configuration issues for users on-demand or from inspection of the systems.

Requirements

• Bachelor’s degree in an IT-related or Engineering field.
• Minimum of five (5) years of broad knowledge of networking services and common networking protocols.
• Computer proficiency and understanding of various types of hardware.
• Increasingly responsible Information Technology skills to include Cisco competencies.
• Minimum of three (3) years of experience within the last four (4) years in the capacity of a Network Systems Administrator or similar role.
• Minimum of two (2) years of experience within the last four (4) years in a security monitoring role.

Qualifications

• Knowledge and experience in customer service; decision making; flexibility; interpersonal skills; leadership; organizational awareness; problem solving, reasoning; team building; oral communication, speaking and writing; business process, project management; quality assurance; requirements analysis and risk management; configuration, data, and information management; information resources strategy and planning; information technology architecture; information technology performance assessment; and technology awareness.
• Technology skill sets required to perform in this classification: Cisco ATA, Cisco ACI, Cisco APIC, Cisco Prime, Cisco VoIP Call Manager, CACTI, eCloud, Elastic Search, ITM, Open NMS, nGenius, McAfee; MVISION, NetScout, SCOM; UTR; StruxureWare, SecureWorks WAF (WAN App FW) toolset, Wireshark, & Web CTRL.