Network Operations Admin - MAC

About the role

As a Network Operations Admin - MAC, you will be part of the Technology Operations department supporting Mission Assurance Center monitoring, incident coordination, network deployment, and operational support. The ideal candidate will demonstrate strong troubleshooting skills, attention to detail, and excellent communication abilities.

Responsibilities

• Monitor enterprise technology environments using dashboards, monitoring platforms, and automated alerts.
• Proactively identify, investigate, and respond to system, network, and application issues.
• Coordinate incident response calls and support operational updates during service impacting events.
• Execute support playbooks, perform validation, recovery, and health checks according to documented procedures.
• Assist with network equipment preparation, deployment, configuration, and routine maintenance activities.

Requirements

• Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
• Three or more years of experience in network administration, operations, or technical support roles.
• Experience preparing, configuring, staging, and deploying network equipment.
• Knowledge of monitoring, observability, event management, and cybersecurity processes.
• Strong troubleshooting, analytical, and communication skills with attention to detail.

Benefits

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

What's in it for you

• Opportunity to work in a dynamic and supportive environment focused on technology excellence.
• Engagement in impactful projects supporting critical infrastructure and operational support.
• Chance to develop and refine your network administration and operational skills.
• Collaborate with diverse technical teams and support continuous improvement initiatives.
• Be part of a forward-thinking organization committed to innovation and excellence.

Location: Waukesha, Wisconsin