Network Manager HCS

About the role

Network Manager HCS MHMR is looking for a knowledgeable and proactive Sr. Staff Accountant to join our team. The Network Manager HCS directly supervises and manages field based HCS Service Coordinators, ensuring compliance with Remote Work Operating Procedure, Service Coordination Guidelines, HCS Rules, Targeted Case Management, departmental procedures, and handbooks. They oversee each person's assigned HCS Service Coordinator, ensuring adherence to TAC guidelines, accessibility to stakeholders, coaching, and monitoring productivity, quality, and performance. Additionally, they act as a liaison to various stakeholders, including people who served, families, HHSC, DSHS, MCOs, NFs, MHMR Tarrant staff, and community members.

Responsibilities

• Supervise and manage field‑based HCS Service Coordinators
• Ensure compliance with Remote Work Operating Procedure, Service Coordination Guidelines, HCS Rules, Targeted Case Management, departmental procedures, and handbooks
• Oversee each assigned HCS Service Coordinator’s adherence to TAC guidelines
• Maintain accessibility to stakeholders
• Provide coaching and monitor productivity, quality, and performance
• Act as a liaison to people who served, families, HHSC, DSHS, MCOs, NFs, MHMR Tarrant staff, and community members

Qualifications

• Minimum Education: Bachelor’s Degree
• Defined Education: Health and Human services field
• Preference: Bilingual‑Spanish
• Years’ Experience: Five (5) years
• Defined Experience: Health and Human services field
• License/Certifications: Valid Texas Driver’s License
• Supervisory Experience: Two (2) years

Benefits

• Retirement plan with company matching
• Day‑one PTO accrual
• Ten paid holidays plus a floating holiday
• Employee assistance programs
• Comprehensive wellness programs promoting physical, mental, and financial health
• Qualifying employer for Student Loan Forgiveness Programs