Network Maintenance Operators (North of Scotland)

Together we are Trusted to Serve Scotland. At Scottish Water we look after Scotland's most precious natural resource. From source to tap, we guard Scotland’s reputation for refreshingly pure water while caring for our environment.

About the role

We are looking for motivated people to join our Water Response team based out of the Inverness area, covering Inverness, Dingwall, Alness, Aviemore, Tain and Dornoch.

Responsibilities

• Resolve customer issues by investigating problems and implementing solutions while keeping customers informed.
• Carry out routine repairs and maintenance on Water network infrastructure, plant, and equipment.
• Perform vehicle checks and ensure health and safety compliance (guided by Chapter 8 NSRWA), minimizing service disruption.
• Prepare accurate reports using digital systems to measure performance and productivity.
• Participate in a standby rota for out-of-hours work to ensure reliable service delivery for water supply issues.

Requirements

• Self-motivated with a willingness to contribute to team goals.
• Basic IT skills for using digital equipment and apps.
• Report writing skills to communicate clearly and accurately.
• Full, clean UK driving licence (required for site travel in the Inverness area).

Qualifications

Nice-to-have (but not required):

• Experience with HGVs or 180/360 excavators.
• Experience using cable avoidance tools.
• Understanding of health and safety principles for site work or basic ground skills.
• CPCS or NSRWA qualification.

Pay

This role is Grade 4 with a starting salary of £31,640. Performance-driven pay progression allows movement through the range to a maximum of £36,460.

Benefits

• Defined benefits pension with inflation-linked retirement benefits based on salary and years of service.
• Group life assurance equal to twice your salary, in addition to three times your salary from the pension scheme.
• Annual business out-performance payment.
• Access to financial services and SW Splash, a benefits scheme offering discounts and cashback for online shopping.
• Cycle to work scheme allowing pre-tax salary use for a bike up to £4,000.
• Access to a brand-new electric vehicle through a salary sacrifice scheme.
• Overtime paid at time and a half after 35 hours worked in a week.

Schedule

Includes participation in a 365/24/7 standby rota for out-of-hours water supply issue response.