Network Install Tech III (Orlando Area/Regional Travel)

About the role

The Network Repair Technician III is an experienced field role responsible for the on-site installation, maintenance, troubleshooting, and repair of network infrastructure at multi-dwelling unit (MDU) properties served by the company. Building on Tech II competencies, this role adds fiber-optic work, point-to-point (PTP) wireless installations, and independent network troubleshooting. The Tech III resolves the majority of field issues without NOC assistance and serves as a senior on-site presence on multi-tech dispatches and as a mentor to Tech I and Tech II staff. To be considered, candidates should live within the Orlando area or within a commutable distance. When not working in the Orlando area you will travel regionally. 75%+ travel.

Responsibilities

• Respond to NOC-dispatched tickets for outages, degraded service, and customer-impacting issues at MDU properties, meeting defined response and restoration SLAs.
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