Network Innovations Program Manager, Primary Care Programs

About the role

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Qualifications

• Bachelor's degree in Business, Health Care Administration, or related field (Masters preferred)
• 8 years of experience with project and/or program management in healthcare, payment integrity, value-based care, healthcare insurance operations or equivalent and transferrable combination of education and experience

Skills and attributes

• Systematic and systemic thinker with the ability to analyze complex data, develop recommendations, and create actionable plans
• Skilled at nurturing relationships and building consensus among diverse stakeholders, including during moments of conflict
• Proven ability to coordinate cross-functionally at all levels of the organization to improve processes and resolve issues effectively
• Experience independently defining, managing, and reporting on KPIs while identifying risks and barriers to program deliverables
• Strong facilitation and leadership skills, with the ability to lead high-profile programs and communicate effectively with stakeholders
• Adept at accomplishing results through others by establishing effective controls, monitoring processes, and partnering with external vendors
• Familiarity with value-based care trends, healthcare industry terminology, and health plan operations
• Experience leveraging AI tools and technologies to enhance productivity and support informed decision-making is highly desired

What You Will Do

• Work closely with innovations portfolio leadership and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new and ongoing innovations
• Navigate and maintain internal/external stakeholder relationships, including vendor partnerships, ensuring the focused pursuit and communication of desired outcomes
• Collaborate with project teams to identify risks and opportunities across multiple initiatives or workstreams to ensure program goals are reached
• Produce content and collateral to educate leadership, business partners, and other stakeholders regarding program elements, processes, progress, outcomes, and strategy
• Maintain a system for ongoing program reporting and program assessment. Develop and communicate program documents, KPI reports, project plans, etc. to key stakeholders
• Collaborate with innovations portfolio leadership, Network Management contracting leadership, and cross-functional teams to develop program monitoring and assessment protocols for evaluation and improvement
• Recommend program and process changes as appropriate to innovations portfolio leadership
• Independently identify program opportunities, gaps, risks, issues, and process improvements

Pay and benefits

The expected hiring range for the Network Innovations Program Manager, Primary Care Programs is $111,000 - $150,700 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for this role is $104,000 - $171,000.

Benefits In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits
• Annual employer contribution to a health savings account
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays
• Award-winning wellness programs that reward you for participation
• Employee Assistance Fund for those in need
• Commute and parking benefits

Learn More About Our Benefits.