Network Fiber Technician - Outside Plant - Saginaw, MI

About the role

As a Network Fiber Technician, you will be responsible for terminating, splicing, bonding/grounding, documenting, and testing all fiber optic cables within the system’s fiber optic networks and related equipment with the end goal of providing maximum operating efficiency.

Responsibilities

• Perform all setup, testing, and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL, and Networking services.
• Install and maintain CPE Local Area Networks (LAN) and WiFi networks.
• Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
• Perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE.
• Respond to trouble tickets within acceptable company timeframe standards.
• Install Outside Plant (OSP) facilities according to engineered work orders or service orders.
• Perform routine preventive maintenance and major repairs to distribution systems.
• Perform cable/fiber testing and splicing.
• Locate fiber optic cabling.
• Record and report all record changes immediately.
• Complete inventory replenish requests as needed.
• Available to travel for training as needed.
• Work other duties as assigned, subject to all applicable state and federal laws.

Requirements

• High School Diploma or GED.
• One to two years in the telecommunications industry or related experience.
• Some trade school training is desired.
• Ability to be professional with customers and fellow associates.
• Meet key performance metrics.
• Physical ability to work in various conditions including, but not limited to, adverse weather conditions.
• Physical ability to work from a kneeling or standing position for long periods of time.
• Physical ability to climb ladders with proper equipment up to 25 feet.
• Able to lift and carry loads of up to 75 lbs including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally, including a Department of Transportation (DOT) certified bucket truck and trailer.
• Perform on-call rotation duties after regular business hours as needed.
• Available to work overtime when deemed necessary, may include holidays and weekends.
• Willingness to work as a team and independently.

Benefits

• 80% of medical premiums paid by the company.
• Company-paid disability and life insurance.
• EAP (Employee Assistance Program).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted Metronet service in our serviceable area.
• Paid training at Metronet University.
• Company-paid logo attire/uniform.
• Company vehicle and fuel card.
• Cell phone allowance.
• DOT Certification.
• OSHA Certification.
• On-Call Pay.