Network Fiber Technician - Outside Plant - Minneapolis, MN

Metronet is one of the nation’s fastest-growing fiber-optic providers, building 100% fiber-optic networks that deliver some of the fastest internet speeds in the world. This role is based in Minneapolis, MN and involves installing, maintaining, and troubleshooting fiber-optic systems from the main distribution frame to the customer premise.

Responsibilities

• Perform setup, testing, and maintenance for Customer Premise Equipment (CPE) installation of POTS, DSL, and networking services
• Install and maintain CPE Local Area Networks (LAN) and WiFi networks
• Install and maintain Network Interface Devices (NID) and Optical Network Terminals (ONT)
• Perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE
• Respond to trouble tickets within company timeframe standards
• Install Outside Plant (OSP) facilities according to engineered work orders or service orders
• Perform routine preventive maintenance and major repairs to distribution systems
• Perform cable/fiber testing and splicing
• Locate fiber optic cabling
• Record and report all record changes immediately
• Complete inventory replenishment requests as needed
• Available to travel for training as needed
• Perform on-call rotation duties after regular business hours as needed
• Available to work overtime when deemed necessary, including holidays and weekends
• Operate and maintain company vehicle/equipment safely and professionally, including a DOT-certified bucket truck and trailer
• Willingness to work as a team and independently

Requirements

• High School Diploma or GED
• One to two years in the telecommunications industry or related experience
• Trade school training desired
• Ability to be professional with customers and fellow associates
• Meet key performance metrics
• Physical ability to work in various conditions including adverse weather
• Physical ability to work from a kneeling or standing position for long periods
• Physical ability to climb ladders with proper equipment up to 25 feet
• Able to lift and carry loads of up to 75 lbs including ladder
• Ability to work with basic hand tools and specialized equipment (training provided)

Benefits

• 80% of medical premiums paid by the company
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• 401(k) company match dollar-for-dollar up to 6% with immediate vesting
• Equipment and resources provided on day one
• Opportunities for advancement
• Professional development programs
• Associate perks and discounts
• Discounted Metronet service in serviceable areas
• Paid training at Metronet University
• Company-paid logo attire/uniform
• Company vehicle and fuel card
• Cell phone allowance
• DOT Certification
• OSHA Certification
• On-Call Pay

Pay

$24–28 per hour

Schedule

• On-call rotation after regular business hours
• Overtime as needed, including holidays and weekends