Network Engineer

POSITION SUMMARY

Supports the stability, security, performance, and availability of agency network systems, including routers, switches, wireless access points, VPN solutions, internet connectivity, and related communications infrastructure. Assists with troubleshooting network and application connectivity issues, supports disaster recovery planning and testing, researches and evaluates new network technologies, and works with internal teams and external vendors to ensure reliable and secure network operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, implement, maintain, and support the agency's voice, data, and wireless networks.
• Configure and maintain Cisco routers, switches, VPNs, and related network infrastructure.
• Administer and maintain the agency's wireless network, including access points, controllers, security, performance monitoring, and troubleshooting.
• Maintain network performance and resolve connectivity and availability issues.
• Support network security controls and ensure compliance with agency standards.
• Coordinate with service providers and vendors on network upgrades, outages, and support activities.
• Assist with disaster recovery planning, testing, and implementation for network systems.
• Create and maintain network documentation, diagrams, and procedures.
• Research, test, and recommend network technologies and infrastructure improvements.
• Work with appropriate IT staff to troubleshoot hardware, software, and network-related issues.

MINIMUM QUALIFICATIONS

• Graduation from an accredited two-year college or technical institute with a major in data processing, computer science, or other related acceptable field.
• Four years direct networking experience in a multi-server environment, evidenced by substantial full-time increasingly responsible professional information systems networking.
• Cisco Certified Network certification a plus.

BENEFITS

THDA offers an excellent benefits package including medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year.