NETWORK ENGINEER (LEVEL II - IV Noncompetitive Progression)

About the role

Serves as a Network Engineer Level II within the HQ Network Operations team. Incumbent is responsible for assisting in all aspects of NEXCOM Enterprise site network related services including WAN, LAN, VoIP, WLAN and telecommunication technologies.

Responsibilities

• Assists in day-to-day operations of physical cable plant, copper or fiber, including completion of Help Desk requests and associated installation requirements for network and telecommunications related services.
• Monitors network performance using network diagnostic tools (e.g., ping, traceroute, ipconfig).
• Monitors network performance using monitoring tools such as Solarwinds, Netflow, Catalyst Center and SD-WAN Manager, or similar.
• Installs and replaces Network Operations equipment.
• Maintains, supports, and troubleshoots configurations on hardware and software for Network Operations.
• Maintains the security and integrity of all network operations systems for hardware, software, data, and voice, including RMF, STIGs/PCI regulation, and IS/IA controls.
• Documents network configurations and changes.
• Participates in a 24-hour/7 day on-call rotation for overall network support.
• Provides oral and written reports to all levels of the Code I management chain of command.
• Keeps supervisor up to date on all assignments.
• Performs other related duties as assigned.

Requirements

• U.S. Citizenship required.
• Requires two types of certifications:
  • Information Assurance (IA) certification: One of the following:
    • Certified Ethical Hacker (CEH)
    • CompTIA Cloud+
    • CompTIA Security+
    • GIAC Certified Incident Handler (GCIH)
    • GIAC Global Industrial Cyber Security Professional (GICSP)
    • GIAC Security Essentials Certification (GSEC)
    • Systems Security Certified Practitioner (SSCP)
  • Operating System (OS)/Computer Environment (CE) or security related tools certification within one version of the supported Production environment:
    • Cisco Certified Support Technician (CCST–Networking)
• Candidates without the required certification may be placed into this job, but must obtain the required certification within 9 months of appointment; failure to obtain this requirement will result in termination of employment.
• Continuous Learning: 20 hours annually per DOD requirement; industry certification Continuous Learning may be applied towards DOD requirement.
• Position requires a favorable Access National Agency Check and Inquiries (ANACI).

Qualifications

• General Experience: Three years of administrative, technical or investigative work demonstrating ability to perform technical, managerial or analytical work involving management information systems.
• Substitution of Education for Experience: One year of related academic study above high school level may substitute for nine months of experience, up to a maximum of a four-year bachelor’s degree in an information systems discipline for three years of general experience.
• Specialized Experience: Two years of progressive experience in general information technology, including computer networks consisting of WAN, LAN, WLAN, and VoIP. Experience should include cable plant installation and support of telephony/network end-points (e.g., PCs, analog phones, VoIP telephones, etc.) and network devices (e.g., routers, switches, access points, wireless bridges, VoIP servers, etc.).

Schedule

Full-Time (35+ hours)