Network Engineer, III (LAN/Wireless/Traveling) Tier 3

Location: Raleigh, NC. Resources: 2.

Responsibilities

• Travel to remote sites for survey, installation and upgrade of network equipment.
• Tier 3 escalation point for complex LAN/Wireless issues escalated from Tier 2 engineers.
• Configure and support wireless systems.
• Architecture design and systems implementation of middle‑of‑row to core connectivity.
• IOS layer 2 and layer 3 configuration and support.
• Provide guidance and mentorship to Tier 2 LAN Engineers.
• Design, implement, and manage LAN/Wireless infrastructure projects.
• Perform network performance monitoring and optimization.
• Develop and maintain network documentation and diagrams.
• Network design and configuration of OSPF, EIGRP, RIP, and static routing solutions.
• Plan and schedule upgrades (including weekends or off‑duty hours) and release necessary notifications to the field.
• Mitigate vulnerabilities affecting switches.
• Firewall and load‑balancing support.
• Provide root cause analysis of any outage during authorized hardware refresh windows.
• Review site designs for pathways and support systems, including multi‑floor pathways and penetrations for fiber‑optic or copper backbones.
• Use Ekahau Sidekick for site survey and planning.
• Collaborate with other IT teams for integrated system solutions.
• Typically perform all functional duties independently.
• Create regular progress reports on project status.

Basic Qualifications

• Bachelor’s degree and a minimum of 8 years of IT work experience; additional experience may be substituted for the degree.
• Minimum of 5 years of applicable network experience and support.
• Proven experience with networking, troubleshooting, and customer service.
• Expertise in LAN protocols, technologies, and architecture design.
• Experience with LAN design, implementation, and management, including deploying LAN solutions for large, complex facilities.
• Strong analytical and troubleshooting skills to resolve network issues.
• Experience with Ekahau or other Wi‑Fi site‑survey and planning tools.
• Capable of installing, configuring, operating, and supporting Cisco and other vendor network equipment and products.
• Ability to determine whether additional measures are required beyond those provided by deployed infrastructure tools.
• Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
• Experience performing switch acceptance for new field sites.
• Experience with site reviews for Cisco networks, including circuit capacity, switch types, and IOS.
• Experience using direct measurements or design documents to advise on infrastructure, reliability, and performance issues.
• Capable of configuring networking parameters for operating systems and network devices.
• Capable of reading syslog output, sniffer logs, security logs, and networking sections of application and OS logs.
• Excellent interpersonal and communication skills.
• Ability to work independently and thrive in a fast‑paced, rapidly changing environment.

Additional Provisions

• All candidates must be a U.S. citizen or permanent‑status Green Card holder.
• Pass a client‑mandated clearance process, including drug screening, criminal history check, and credit check.
• Cannot have more than six months of travel outside the United States within the last five years.
• Military service excluded (exception does not include military family members).

Schedule

This role requires extensive travel (50 % or greater). When not traveling, the resource works on‑site in Raleigh, NC. The position currently allows hybrid work, with reporting to the office four days a week; the hybrid schedule may change in the future.