Network Engineer III

About the role

As a Network Engineer III at Georgia Gwinnett College, you will provide network infrastructure technical design, hands-on daily support, and collaborate with network infrastructure operations. This position is responsible for a wide variety of tasks involving the campus WAN/LAN, wireless, firewall management, SSL certificates (installation and renewal), with a strong understanding of Cisco, HPE Aruba, VoIP systems, and network-related infrastructure such as DNS, DHCP, wireless and wired switching. You will be on-call 24x7 to handle emergency network issues and outages relating to network and telephony systems. Additionally, you will research emerging technologies and provide recommendations to management regarding adoption of new technologies and network applications in response to business needs.

Responsibilities

• Collaborate with the Network team members and Department Director to ensure network security and connectivity.
• Ensure efficiency, security, reliability, usability, and scalability of network equipment through proactive monitoring and automation.
• Provide end-user support for Tier-1 and Tier-2 level network issues based on business priorities.
• Assist in deploying/maintaining core network switches.
• Manage day-to-day administration of campus switches, routers, and firewalls and their supporting applications.
• Independently deploy, configure, and update edge network switches.
• Deploy, maintain, and manage campus telephone system: SIP (session initiation protocol), PRI (primary rate interface), and VoIP (voice over internet protocol).
• Maintain IP Address Management servers and their IP addresses which include DNS (domain name service) and DHCP (dynamic host configuration protocol).
• Maintain VLAN and IP address schemas.
• Ensure proxy authentication through Aruba ClearPass and RADIUS protocols.
• Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems.
• Research and make recommendations to improve networking and telecommunications standards and processes.
• Configure/deploy/troubleshoot WAPs (wireless access points) and their controllers and management systems.
• Serve as mentor to Junior Network Administrators and provide appropriate guidance, as needed.
• Mentor and supervise Student Assistants and provide appropriate guidance.
• Define and document network policies and procedures.
• Maintain VoIP phone system, hunt groups, and call routing.
• Other duties as assigned.

Requirements

• 4-year/Bachelor’s degree (or equivalent experience).
• 4 or more years of experience working with IP networks and supporting systems, including Cisco Catalyst, HPE, Extreme switches, and Aruba wireless access points, ClearPass (or equivalent experience with similar hardware/software), and firewall administration (Palo Alto preferred).

Preferred Qualifications

• 4-year/Bachelor’s degree preferred in Information Technology.
• Cisco Certified Network Associate Certification.
• Cisco Certified Network Professional Certification.
• Experience with Palo Alto firewalls including remote implementation, troubleshooting, and problem resolution (or equivalent experience with similar hardware/software).
• Experience creating and maintaining technical documentation.
• Proven record of completing projects with technologies from Cisco, Aruba, Extreme, HP, Palo Alto, and APC.
• Technical certifications in network engineering and administration (i.e., CCNA, CCNP, etc.).
• Experience administering Linux Servers.
• VoIP experience with SIP and PRI.
• Route, Switch, Security, and Firewall experience.
• OSPF and other dynamic routing experience.
• Experience supporting FreePBX/Sangoma Asterisk systems.

Pay

Proposed salary range: $82,500 – $105,100. Salary offer will be dependent on candidate’s experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

• Technical project planning, change management, and documentation skills.
• Ability to work both independently and as a member of teams.
• Ability to set up and configure network equipment and appliances.
• Proven problem-solving skills in a multiple-vendor environment.
• Effective communication and collaboration skills.