NETWORK ENGINEER - HEADQUARTERS

About the role

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What's Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

Responsibilities

• Design company networks including LAN, WAN, datacenter and wireless.
• Install, configure and manage network infrastructure equipment including wireless access points and controllers, SD-WAN appliances, routers, switches, firewalls, load balancers, and application proxies (Zscaler).
• Identify and remediate discovered vulnerabilities found on network infrastructure systems.
• Manage overall network security controls for the enterprise.
• Monitor networks to respond to identify and remedy network performance bottlenecks and proactively perform capacity planning functions.
• Oversee engagements with third parties providing services related to network, infrastructure, data center, structure cabling, or other telecommunications services.
• Research evolving and emerging technologies and how they might fit in current environment and provide value to organization.
• Ensure an accurate inventory of all network infrastructure is maintained.
• Provide guidance or consultative services to internal and external customers.
• Provide guidance to other team members.
• Oversee and develop procedures for processing of user provisioning, phone deployment, and other basic management tasks by Service Desk Staff and/or Systems Administrators.
• Provide engineering support for telecommunication applications (Microsoft Teams Phone and Cisco WebEx). Work with the Information Security.
• Monitor telecommunications performance, report performance bottlenecks, and provide performance statistics and reports.
• Maintain policies, procedures, and associated training plans for telecommunication, usage, and disaster recovery.
• Maintain documentation of network, Microsoft Teams Phone, and Cisco WebEx contact center environment.

Qualifications & Skills

• Extensive hands-on experience with Cisco devices performing branch, datacenter, and WAN services.
• Strong verbal and written communication skills, comfortable working with all levels of the organization.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed.
• Strong attention to detail.
• Proven analytical and problem-solving abilities.
• Intermediate skills in Microsoft Windows and Office products.

Benefits

• Affordable Medical/Vision/Dental Coverage
• Flexible Dependent Care Account
• Health Savings Account (with employer contributions)
• Prescription Drug Plan
• Employee Wellness Initiatives (physical/mental/financial)
• Health Management Reimbursement Program
• Short Term/Long Term Disability
• Life Insurance
• Tuition Reimbursement
• Competitive Pay and Bonus Program
• 401k (with employer match)
• Generous Paid Time off including 11 1/2 holidays

Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.