NETWORK ENGINEER-FT

Essential Functions And Basic Duties

• Serves as a subject matter expert in network infrastructure, including routers, aggregators, switches, Wi-Fi controllers, and firewalls.
• Diagnoses and resolves technical issues promptly, often under time-sensitive conditions.
• Maintains and administers network and host-based security measures, including firewall and VPN management.
• Develops and maintains comprehensive network documentation and performs regular security monitoring.
• Monitors network usage, anticipates potential issues, and implements preventive measures.
• Supports the deployment and maintenance of Windows, servers, and hosts, collaborating with colleagues to enhance operational efficiency.
• Collaborates with the Telephony Engineer to ensure the proper functioning of the Cisco phone system.
• Keeps the SNMP Dashboard up-to-date and assists with Help Desk tickets as needed.

Position-Specific Performance Expectations, Duties, And Responsibilities

• Installs, supports, and maintains hardware and software infrastructure according to best practices.
• Provides network and host-based security, incident response, firewall, and VPN management and administration.
• Implements necessary controls and procedures to protect information systems assets from intentional or inadvertent modifications, disclosure, or destruction.
• Develops, maintains, and provides network documentation.
• Monitors network usage, anticipates problems, and suggests solutions.
• Assists in the deployment and maintenance of Windows, servers, and hosts.
• Works closely with colleagues to meet team goals and improve processes and practices.
• Works with other members of the team to implement solutions to system-related problems to minimize operational impact.
• Rapidly responds to emergency situations, including direct response or on-call coverage, both during and outside of normal business hours.
• Supports the Telephony Engineer in maintaining, troubleshooting, and upgrading the Cisco phone system.
• Keeps the SNMP Dashboard accurate.
• Assists with Help Desk tickets as needed.

Organization-Specific Performance Expectations, Duties, And Responsibilities

• Demonstrates full commitment to the CHOICE values of MRH and represents the organization positively.
• Fosters positive working relationships with patients, staff, and vendors through effective communication.
• Maintains a professional appearance and adheres to organizational policies and procedures.
• Maintains a high level of productivity, manages time effectively, and ensures timely completion of assigned tasks.
• Completes all required annual education, training, in-services, and licensure/certification updates.
• Maintains strict patient confidentiality at all times.
• Reports to work punctually and completes assigned duties within established timeframes.
• Contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
• Ensures compliance with all regulatory requirements, adhering to departmental, hospital, state, and federal standards and policies.
• Maintains a safe environment for patients, the public, and staff by following infection control, safety, and risk management procedures.

Qualifications

• Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
• Must be legally authorized to work in the United States.
• Must successfully pass a background check.
• Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
• Must complete an Employee Health meeting prior to starting employment.

Education, Licenses, and Certifications

• Required: Bachelor’s degree in Computer Science.
• Preferred: Cisco Certification or equivalent work experience.
• Required: Current CompTIA Certification.

Experience

• Preferred: Two (2) years of expertise implementing, administering, and troubleshooting network infrastructure devices, including but not limited to: firewalls, routers, switches, wireless access points and controllers, and monitoring applications.
• Preferred: Experienced in clinical systems implementations and support, including system configuration, custom development, maintenance, and software upgrades.