Network Engineer, Foundations and Support

Meta is looking for a forward-thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. The ideal candidate possesses subject matter expertise in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking.

About the role

Candidates will scope, develop, and implement strategies in partnership with internal business teams, external vendors, network design/engineering, and other cross-functional teams to integrate new technologies and support existing ones across the operational fleet. This role focuses on understanding technical drivers for the business, organizing strategies to ensure operational supportability, and representing ENS across stakeholder groups to achieve critical projects. The team improves operational efficiency and reliability of one of the world’s most advanced and rapidly evolving networks.

The right candidate thrives in fast-moving organizations, enjoys digging into operational pain points, and implements process enhancements and automation solutions. The ideal candidate excels at identifying root causes in complex systems and quickly learning new domain expertise and technologies.

Responsibilities

• Drive incident response for complex technical and process issues on a global scale spanning reliability, security, and continuity disciplines during major incidents or site events (SEVs) on edge, caching, and network infrastructure. Collaborate closely with cross-functional teams, managed service providers, and third-party vendors.
• Identify problems and implement effective change within security and business continuity issues affecting Meta’s network, edge, and infrastructure. Drive initiatives to improve existing tools, processes, and policies to scale with Meta’s rapid expansion.
• Drive operational efficiency as a practitioner within the ENS team, directly or indirectly overseeing a large contingent workforce responsible for roadmapped projects and recurring operational activities. Identify improvement opportunities across policies, processes, and procedures to enhance efficiency and quality.
• Optimize service delivery with a focus on standards compliance across the network.
• Set team goals and work globally with cross-functional teams to deliver predictable business outcomes across global sites. Analyze operational datasets to detect and prioritize problems, culminating in aligned team projects, programs, and roadmaps.
• Work with partner teams to design and implement processes that identify and manage data and asset protection risks (e.g., security and privacy gaps, business continuity vulnerabilities) and operations continuity issues across the network.
• Ensure operational process, procedure, and policy documentation is effectively managed, and data required to support operations is complete and accurate in systems.
• Drive automation by analyzing operational events to identify new opportunities, helping achieve the vision of software fully remediating Tier-1 faults. Collaborate with others to understand requirements, drive roadmaps, and implement lightweight solutions in code.
• Measure and analyze operational metrics such as escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. Formulate metrics and definitions of success to drive quality, efficiency, cost, and timeliness, evolving them over time to match infrastructure and business changes.
• Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope.
• Travel internationally and domestically up to 25% of the time, and potentially up to 50% depending on business needs.

Requirements

• Currently has, or is in the process of obtaining, a Bachelor’s degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• 4+ years of work experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure.
• Hands-on experience with optical/network communication equipment, including optical amplifiers, coherent transponders, network/fiber/copper test gear, WDM equipment, and associated tools.
• 4+ years of network operations experience supporting large-scale service provider, data center, and/or enterprise network infrastructure.
• Demonstrated communication skills to engage with hardware vendors, service providers, and colocation facility vendors globally, translating performance issues into technical engineering requirements.
• Experience providing technical guidance to external vendors.
• Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platforms, and architectures.
• 4+ years of experience with telecommunication networks in terrestrial optical transport networks, including DWDM, network infrastructures, optical testing, measurement principles, structured cabling, and the photonic layer.
• Subject matter expertise in physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure.
• Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware.
• Experience with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure.
• Experience with network hardware platforms and architectures, including Ciena, Infinera, Nokia, Arista, and Cisco WDM equipment.

Preferred Qualifications

• Experience moving technical or engineering programs and products from inception to delivery, articulating impact using metrics.
• Direct leadership experience with global Network Operations Center (NOC) environments, managing Service Level Agreements, and driving continuous improvement at scale.
• Experience with purchasing, negotiating, and end-to-end supplier management, such as managing global RFPs and contract negotiations.
• Advanced executive leadership communications experience.
• Demonstrated ability to integrate AI tools to optimize or redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.

Pay

$106,995/year to $159,000/year + bonus + equity + benefits. Individual compensation is determined by skills, qualifications, experience, and location.

Benefits

Meta offers comprehensive benefits. Learn more about benefits at Meta.