Network Engineer

About the role

Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday.

Responsibilities

• Responding quickly and thoughtfully to incoming support inquiries and issues.
• Communicating directly with existing and prospective customers via phone, text, web chat, and email.
• Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues.
• Providing direct support to the lead engineer.

Requirements

• Technical Skills:
• Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP
• Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling).
• Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik.
• Working knowledge of OSI model.
• Experience with network monitoring software preferred.
• Familiarity with wireless broadband radio and fiber networks.
• Personal Attributes:
• Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience.
• Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner.
• Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills.
• Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company.
• Interest in networking, startups, and solving technical problems.

Qualifications

Commensurate with experience.

Skills

N/A

Benefits

• A attractive salary based on capabilities and background.
• Profit sharing.
• Paid time-off (PTO).
• Medical and dental benefits.

Pay

TBD

Schedule

Full-time, 8am-4pm from Tuesday-Saturday.