Network Engineer

Key Responsibilities

• Network Infrastructure Support: Configure, monitor, and troubleshoot Fortinet network and security solutions. Assist with network deployments, upgrades, and maintenance activities. Monitor network performance and respond to alerts and incidents. Troubleshoot Layer 1 through Layer 7 connectivity, performance, and security issues across wired, wireless, voice, and application environments. Maintain network documentation, diagrams, and operational procedures.
• Security Operations: Assist with firewall policy management and security monitoring. Monitor security events using FortiAnalyzer and other security tools. Support endpoint security and Zero Trust initiatives through FortiEMS and FortiNAC. Participate in vulnerability remediation and security incident response activities. Maintain compliance with organizational security policies and standards.
• Voice and Collaboration Systems Support: Assist with Zoom Phone administration and troubleshooting. Assist users with call routing, auto attendants, call queues, and phone provisioning. Coordinate with vendors and service providers to resolve voice-related issues.
• Physical Security Systems Support: Support Verkada camera systems and related infrastructure. Assist with camera deployments, troubleshooting, firmware updates, and monitoring.
• Other Duties as Assigned: Perform additional tasks as directed by supervisor.

Minimum Qualifications

• Education: Associate degree in Information Technology, Computer Science, Networking, or related field; or equivalent experience.
• Experience: 1–3 years of experience supporting enterprise network infrastructure. CCNA and NSE 4, or Network+ and NSE 4 preferred.
• Preferred Experience: Experience with FortiGate firewalls in an enterprise environment. Experience with FortiSwitch and FortiAP deployments. Experience with FortiManager and FortiAnalyzer. Experience with FortiNAC, FortiAuthenticator, FortiEMS, or FortiPAM. Experience supporting Zoom Phone and Verkada systems. CompTIA Security+ certification preferred.

Preferred Knowledge, Skills & Abilities

• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.

Benefits

Baton Rouge Community College (BRCC) offers an attractive benefits package including retirement, multiple medical insurance options, supplemental insurances, Tax Saver Flexible Benefits Plan, holidays, generous annual (vacation) and sick leave benefits, and Employee Assistance Program.

About the Role

This position works under the direction of senior network engineers and IT leadership to ensure the availability, security, and performance of wired, wireless, voice, and physical security systems. The ideal candidate will have experience with Fortinet products, network troubleshooting, and enterprise networking fundamentals.

Schedule

The position may require occasional evening, weekend, and emergency maintenance work to support critical infrastructure upgrades and incident response activities.

Pay

Specific pay details are not specified in the job posting.