Network Development Engineer II - Wireless, OTN-Wireless
We are the OpsTech Networking (OTN) Wireless team, building next-generation connectivity infrastructure that powers Amazon’s global fulfillment and operations network. The team manages wireless connectivity solutions and operations for over 2,800 sites worldwide, supporting Amazon Operations and Grocery businesses.
About the role
We are looking for a Wireless Network Development Engineer to provide technical thought leadership in the evolution of our next-generation wireless networks. Our networks support an ecosystem of autonomous robotics, industrial IoT, sensors, drones, location tags, and various other mobile devices. As an engineer, you will architect the largest fulfillment network in the world, guide and mentor network support teams, and reinforce best practices. This role offers a unique opportunity to grow your skills and have a lasting impact on Amazon’s fulfillment networks.
Responsibilities
- Identify, develop, and deliver technical solutions that improve the availability of our wireless network technologies.
- Understand customer needs and create technical solutions utilizing wireless networking technologies.
- Deliver solutions that reduce operational impact to customers and enable scalable, resilient, and cost-optimized networks.
- Dive deep on complex problems to identify root causes of customer impacts and develop corrective actions.
- Evaluate new technologies, lab test/certify solutions, conduct proof of concepts, define run books, and lead pilot deployments.
- Innovate and automate infrastructure testing, deployment, operations, and life cycle management.
- Define the strategy for future team processes and tools to improve infrastructure maintenance and management.
- Contribute to hiring and developing top talent at Amazon.
- Participate in a global support organization providing 24/7 escalation support on a shift rotation basis, including some nights and weekends.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; OR 3+ years of hands-on technical work experience in networking or wireless infrastructure.
- 4+ years designing, deploying, or managing enterprise wireless networks supporting concurrent devices.
- Demonstrated expertise in 802.11 protocols (a/b/g/n/ac/ax) and RF fundamentals, including channel planning, power management, and interference mitigation.
- 2+ years of experience with IP networking fundamentals: packet capture analysis, DHCP, DNS, STP, BGP, SDWAN architectures.
- 1+ years coding and automating network operations using Python, C, C++, Java, Ruby, or PowerShell.
- Experience operating high-density wireless deployments with 50+ access points per site.
Preferred Qualifications
- Proficiency with Ekahau or equivalent survey tools for conducting site surveys and RF modeling across facilities of 100,000+ square feet.
- Working knowledge of 802.1x authentication, RADIUS infrastructure, and EAP-TLS certificate-based authentication.
- CWNE (Certified Wireless Network Expert) or CCIE Wireless certification.
- Experience with AI-powered tools for network automation, diagnostics, and operational efficiency.
About the team
The OpsTech Networks Wireless team (OTN-Wireless) designs, deploys, and operates wireless network products enabling network access and communications for all Amazon Operations (Ops) sites globally. This includes 479,306 access points connecting 1.4 million customer devices. Our primary customers include Amazon Air, Amazon Fulfillment Technologies (AFT), Amazon Logistics (AMZL), Amazon Robotics (AR), Amazon Transportation Services (ATS), Global Customer Fulfillment (GCF), Global Specialty Fulfillment (GSF), and OpsTech Solutions (OTS).
OTN-Wireless is organized into three teams: Product Engineering (designing and on-boarding wireless networks), Reliability Engineering (ensuring high availability and end-to-end support), and Compliance Engineering (supporting WiFi policy adherence, automating and maintaining golden configuration and firmware compliance).
Benefits
- Medical, dental, and vision coverage.
- Maternity and parental leave options.
- Paid time off (PTO).
- 401(k) plan with company matching.
- Sign-on payments and restricted stock units (RSUs).
- Basic Life & AD&D insurance and options for supplemental life plans.
- Employee Assistance Program (EAP) and mental health support.
- Medical Advice Line and Flexible Spending Accounts.
- Adoption and surrogacy reimbursement coverage.
Pay
- USA, TN, Nashville: $134,400.00 - $181,900.00 USD annually.
- USA, TX, Austin: $136,000.00 - $184,000.00 USD annually.
- USA, WA, Bellevue: $136,000.00 - $184,000.00 USD annually.