Network Deployment Planner - Scaling, DCC Communities

Daily Responsibilities

• Participate in the migration, basic configuration and rollout of new or upgraded hardware.
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction.
• Up to 20% travel within geographical work area may be required. Some travel outside traditional work area may be requested.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.

Qualifications & Responsibilities

• Experience dealing with customers during problem resolution and operating efficiently under pressure.
• Effective prioritization and time management.

Physical requirements

The ability to sit in front of computer for entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail. Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more. Walk job sites in uneven terrain. Work safely at heights and from ladders.

Basic Qualifications

• 1+ years of computer networking experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).