Network Deploy Technician, ID Deploy Optical Team

About the role

Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. By applying to this position your application will be considered for all locations we hire for in the United States, including but not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), CA (Santa Clara), given availability. This position requires the successful candidate to report to a site location.

Responsibilities

• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested

All physical requirements are expected with reasonable accommodations:

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
• Walk job sites in uneven terrain
• Work safely at heights and from ladders

Requirements

• High school or equivalent diploma
• Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
• 2+ years of relevant work in a data center or other critical environment experience
• 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
• 2+ years of IT experience, or experience with cabling infrastructure best practices and methodologies

Preferred Qualifications

• 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
• 2+ years of experience working in virtualized enterprise networking environments
• 2+ years of experience working with IT best practice frameworks (ITIL, LEAN, AGILE)
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity