Network Deploy Technician, ID Deploy Optical Team

About the role

Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. This position requires reporting to a site location. As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

This role includes scaling support of several data center locations and day-to-day assistance with capacity management. You will work in a fast-paced, collaborative environment with regular peer and customer interaction, providing management and support of AWS's vast network infrastructure while establishing and following best practices and refining operational procedures.

Your application will be considered for locations across the United States, including but not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), and CA (Santa Clara).

Responsibilities

• Participate in the migration, basic configuration, and rollout of new or upgraded hardware.
• Manage work and priorities through ticketing systems and workflows to complete customer requests and projects.
• Work closely with Network Engineering and Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
• Troubleshoot networking, routing, and inter-connectivity issues, including network device configuration and low-level application interaction.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.
• Up to 20% travel within the geographical work area may be required; some travel outside the traditional work area may be requested.

Physical Requirements

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41 pounds or more.
• Work in an environment that operates 24/7, including participation in on-call rotation and providing after-hours support as needed.
• Walk job sites with uneven terrain.
• Work safely at heights and from ladders.

Requirements

• High school diploma or equivalent.
• 1+ years of data center experience.

Preferred Qualifications

• Associate's degree in information technology or computer science.
• 1+ years of Linux operating systems experience.
• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry-relevant certifications.
• Experience with common tools related to network troubleshooting, including VFLs, OTDR, and power meters.
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF).

Pay

Starting pay for this position ranges from $27.98 to $48.99 USD hourly, depending on experience, qualifications, and location.

Benefits

• Employee Assistance Program (EAP) and Mental Health Support from Day 1.
• Medical Advice Line.
• 401(k) matching.

Learn more about our benefits at Amazon Benefits.