Network Circuit Manager

About the role

GovCIO is currently hiring for a Network Circuit Manager to support modernization efforts. This position will be located in Hampton, VA on Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a Network Circuit Manager that is well-equipped to manage communication circuits effectively, maintain circuit performance, and support network operations. Key responsibilities include:

• Ensuring the proper functioning and maintenance of communication circuits used for network operations.
• Coordinating with various teams and agencies to meet circuit requirements and resolve any issues that arise.
• Monitoring circuit performance and usage to ensure optimal operation and security.
• Identifying and addressing any problems with communication circuits to minimize downtime and maintain reliable communication channels.
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Supporting new/enhanced network implementation, installation, and technical refresh projects within a site or locale.

Problems faced are difficult, and will require detailed information gathering, analysis, and investigation to understand problems. The ideal candidate will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.

Additional responsibilities include:

• Supporting Network ticket closure across Network OPS staff, including completing initial categorization of Service Requests and routing them to the appropriate organization for incident resolution.
• Using administrative access to the network to provision new switches, routers, VLANs, and Crypto, and to research errors, incidents, and problems.
• Performing root cause analyses and completing problem resolutions associated with incident tickets.
• Configuring, deploying, managing, and maintaining monitoring systems used by technicians to ensure availability and overall performance of systems and services.

Qualifications

High School with 9+ years of experience (or commensurate experience) is required.

Skills

Required skills and experience include:

• Clearance: TS/SCI Eligibility
• Organizational skills to drive multi-functional projects
• Network administration and circuit management
• Debug of CPU logic and circuit failures
• DoD 8140 Level II certification (Security+ CE, CCNA-Security, CySA+, CND, etc.)
• Contract management, interpreting and applying AC and DC power systems, and knowledge of transformers, circuit protection, and protective relaying

Preferred skills and experience include:

• Bachelor’s degree in technical or engineering field or equivalent
• Certifications: Certified Change Management Professional (CCMP), Prosci Certified Change Practitioner, Certified Problem and Change Manager (CPCM)
• Adaptability, adjusting to new situations and responding to unexpected challenges
• Problem-solving skills, addressing unforeseen challenges and ensuring changes are implemented smoothly

Pay

The posted salary range for this position is USD $120,000.00 - USD $130,000.00 per year.