Network Cabling Quality Technician , Global Cabling Quality

Description

Support Quality Assurance related programs to drive world-class quality in network cabling in the new constructions of Data Centers to achieve the best operating, lowest cost infrastructure in the world.

• Partner with Network Deployment teams to adopt defined quality assurance checklists, gather feedback, and generate recommendations to improve checklists.
• Work with partner teams to track cabling scope changes and perform impact analysis to address business needs.
• Partner with the Vendor Management team to drive cable vendor quality, provide vendor performance metrics through business reviews, and refine processes to improve vendor performance.
• Support cable installation benchmark according to Amazon policies and industry standards; maintain cable installation standards, checklists, standard operating procedures and best practices guidelines.
• Conduct Network Cabling Installation Quality Training Programs, and the creation of training materials, to support internal and external partner and stakeholder teams.
• Collaborate with stakeholder teams to capture metrics data such as inspection reports and cable test results; track defects for root cause analysis, generate recommendations, evaluate vendor performances and escalate issues to respective owners for remediation plans.
• Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects.
• Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency.

Regional and Local Travel

Up to 25% to attend site visits and meetings for onsite quality standards review and collect feedback from onsite personnel.

Key job responsibilities

• Support Quality Assurance related programs to drive world-class quality in network cabling in the new constructions of Data Centers to achieve the best operating, lowest cost infrastructure in the world.
• Partner with Network Deployment teams to adopt defined quality assurance checklists, gather feedback, and generate recommendations to improve checklists.
• Work with partner teams to track cabling scope changes and perform impact analysis to address business needs.
• Partner with the Vendor Management team to drive cable vendor quality, provide vendor performance metrics through business reviews, and refine processes to improve vendor performance.
• Support cable installation benchmark according to Amazon policies and industry standards; maintain cable installation standards, checklists, standard operating procedures and best practices guidelines.
• Conduct Network Cabling Installation Quality Training Programs, and the creation of training materials, to support internal and external partner and stakeholder teams.
• Collaborate with stakeholder teams to capture metrics data such as inspection reports and cable test results; track defects for root cause analysis, generate recommendations, evaluate vendor performances and escalate issues to respective owners for remediation plans.
• Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects.
• Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency.

Qualifications

• Knowledge of network cabling, optic types, and test equipment.
• Associate's degree in Telecommunications or related discipline, or equivalent work experience.
• 2+ years of experience Inside Plant cabling installation in data center environments.
• Knowledge of basic quality tools (e.g., defect categorization, root cause analysis, or quality reporting systems).