Network Cabling Quality Technician , Global Cabling Quality

Key job responsibilities

• Support Quality Assurance related programs to drive world-class quality in network cabling in the new constructions of Data Centers to achieve the best operating, lowest cost infrastructure in the world.
• Partner with Network Deployment teams to adopt defined quality assurance checklists, gather feedback, and generate recommendations to improve checklists.
• Partner with the Vendor Management team to drive cable vendor quality, provide vendor performance metrics through business reviews, and refine processes to improve vendor performance.
• Sustain cable installation standards, checklists, standard operating procedures and best practices guidelines according to Amazon policies and industry standards.
• Support cable installation benchmark according to Amazon policies and industry standards; maintain cable installation standards, checklists, standard operating procedures and best practices guidelines.
• Conduct Network Cabling Installation Quality Training Programs, and the creation of training materials, to support internal and external partner and stakeholder teams.
• Collaborate with stakeholder teams to capture metrics data such as inspection reports and cable test results; track defects for root cause analysis, generate recommendations, evaluate vendor performances and escalate issues to respective owners for remediation plans.
• Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects.
• Support continuous improvement initiatives by capturing lessons learned, facilitating post-project reviews, and implementing process improvements to enhance future project delivery.
• Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency.

Basic Qualifications

• Knowledge of network cabling, optic types, and test equipment
• Associate's degree in Telecommunications or related discipline, or equivalent work experience
• 2+ years of experience Inside Plant cabling installation in data center environments
• Knowledge of basic quality tools (e.g., defect categorization, root cause analysis, or quality reporting systems)

Preferred Qualifications

• Knowledge of critical data center equipment
• Knowledge of small to moderate scale program management with internal team and contractors
• Possess excellent communication skills, problem solving, attention to detail, root cause analysis experience, and ability to maintain high quality standards
• Proven track record on ability to identify creative and innovative solutions to improve quality, reliability, or maintainability