Network and Systems Services Manager

Responsibilities

• Provide leadership for the division aligned with the organization's strategic initiatives.
• Work distribution, accountability for team performance, goals, and employee performance plans/appraisals.
• Manage and maintain the stability and performance of systems and related infrastructure.
• Continuous monitoring of system health and troubleshooting issues.
• Maintain and improve the security posture of the systems.
• Manage Linux servers and related application systems that support the UNC System Office.
• Design, document, and install, configure, and support infrastructure for server and storage implementation.
• Support the various phases of server and storage implementation, from development to live transition and support.
• Perform disaster recovery design and maintenance, including yearly testing or as required.
• Manage vulnerability management processes, including regression testing and implementation.
• Provide 24/7 after-hours support for customer service as part of a call-out rotation.
• Participate in scheduled maintenance activities after-hours during the week and on weekends.
• Make periodic travel to data centers and UNC System locations, which may require overnight stays.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in system administration and network administration.
• Experience managing and maintaining Linux servers and related application systems.
• Experience with continuous monitoring, troubleshooting, and security management of systems.
• Experience with disaster recovery planning and testing.
• Experience with vulnerability management processes, including regression testing and implementation.
• Strong leadership and management skills.
• Ability to work remotely and provide 24/7 after-hours support.